UTI Treatment Online

See a bulk billed telehealth GP for urinary tract infection treatment. Get antibiotics prescribed and pathology referrals from home.

What is a urinary tract infection?

A urinary tract infection (UTI) is a bacterial infection that affects any part of the urinary system, including the bladder, urethra, and in more serious cases, the kidneys. UTIs are extremely common, particularly in women — around one in two women will experience a UTI in their lifetime.

Common symptoms include a burning sensation when urinating, frequent urge to urinate, passing small amounts of urine, cloudy or strong-smelling urine, and pelvic pain. If the infection spreads to the kidneys, symptoms may include back pain, fever, nausea, and vomiting.

UTIs are commonly treated with antibiotics, and prompt treatment is important to help prevent the infection from spreading to the kidneys. Your GP will assess your symptoms and recommend appropriate treatment.

When to see a doctor about a UTI

You should see a GP as soon as you notice UTI symptoms. While mild symptoms may sometimes resolve on their own, antibiotics are the most effective treatment and can prevent the infection from worsening. Do not delay seeking treatment, as untreated UTIs can lead to kidney infections.

Seek urgent medical attention if you develop a fever, severe back or side pain, vomiting, or blood in your urine. These may indicate a more serious kidney infection that requires prompt treatment. Pregnant women with UTI symptoms should see a doctor immediately, as UTIs in pregnancy carry additional risks.

How a telehealth GP can help with a UTI

A NewDoc telehealth GP can assess your symptoms and, if a UTI is suspected based on your clinical presentation, may prescribe antibiotics during the consultation. Telehealth is ideal for UTI treatment because diagnosis is typically based on symptoms rather than a physical examination, meaning you can get treatment quickly from home.

If needed, your GP can also provide a referral for a urine culture at a pathology lab to confirm the infection and check which antibiotics will be most effective. For recurrent UTIs, your GP can order further investigations and develop a prevention strategy.

Treatment options for UTIs

The standard treatment for uncomplicated UTIs is a short course of antibiotics. Your GP will determine the most appropriate antibiotic based on current Australian guidelines and your medical history.

For recurrent UTIs, your GP may recommend preventive measures such as increased fluid intake, cranberry products, post-intercourse voiding, or in some cases, low-dose prophylactic antibiotics. A urine culture can help guide treatment for recurrent or resistant infections.

Drinking plenty of water, avoiding irritants such as caffeine and alcohol, and not delaying urination can help support recovery and reduce the risk of future infections. Your GP can provide personalised advice on prevention based on your individual circumstances.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP prescribe antibiotics for a UTI?

Yes. If your GP determines you have a urinary tract infection based on your symptoms and history, they can prescribe antibiotics during the telehealth consultation. The prescription is sent electronically to your pharmacy.

Do I need a urine test to get UTI treatment?

Not always. For straightforward, uncomplicated UTIs with typical symptoms, a GP can often prescribe treatment based on your clinical presentation. However, your GP may request a urine test if symptoms are recurrent, unusual, or not responding to treatment.

How quickly can I see a GP for a UTI?

NewDoc aims to connect you with a GP as quickly as possible. Most patients can book a telehealth consultation and be seen the same day, allowing you to start treatment promptly.

Is the UTI consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the GP appointment. Antibiotics prescribed may be subsidised under the PBS.

What if my UTI keeps coming back?

Recurrent UTIs (three or more in a year) may require further investigation. Your GP can order urine cultures, discuss preventive strategies, refer you for imaging or specialist review, and develop a long-term management plan.

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