Bulk billed telehealth. See a GP online

• Australian-trained GPs
• $0 with Medicare if eligible
• Same-day appointments
• 7 days a week
• Scripts, certificates, referrals included

How it works

1. Book online in under two minutes. Pick a same-day or next-available slot, enter your Medicare card, and choose video or phone.
2. Join the call at your appointment time. The GP takes a focused history and discusses options. Most consultations take 10 to 15 minutes.
3. Receive your outputs. Any prescription, medical certificate, specialist referral, pathology referral, or imaging referral is sent to your phone, usually within minutes of the call ending.

Cost

No booking fees. No surcharges for after-hours, weekends, or public holidays. The price applicable to you is confirmed during the booking flow before you commit.

What is bulk billed telehealth?

Bulk billing means your GP consultation is paid for entirely by Medicare, with no out-of-pocket cost to you. At NewDoc, eligible patients can access a full GP telehealth consultation, including prescriptions, medical certificates, specialist referrals, and pathology requests, at no charge.

Telehealth consultations are conducted by video or phone call with an Australian-trained General Practitioner. The clinical standard is the same as an in-person GP visit. Your doctor can assess your symptoms, provide medical advice, prescribe medication, issue certificates, and arrange referrals, all from your home, workplace, or anywhere in Australia.

What is included in a bulk billed consult?

Every NewDoc bulk billed consultation includes access to the full range of GP services available via telehealth. There are no add-on fees or surcharges. A single consultation can cover any combination of:

• Repeat or new prescriptions sent as eScripts to your phone
• Medical certificates for work, school, or university, emailed directly to you
• Specialist referrals for further care
• Pathology referrals for blood tests and other lab work
• Imaging referrals for X-rays, ultrasounds, and scans
• Mental health assessments and Mental Health Treatment Plans
• Sexual health consultations

Some telehealth providers in Australia charge extra for certificates, scripts, or referrals on top of the consultation fee. NewDoc includes all of these as part of the consultation.

Who is eligible for bulk billing?

To access bulk billed telehealth through NewDoc, you need a valid Medicare card and must be located in an eligible area under current Medicare telehealth provisions. The eligibility check happens during the booking process, so you will know before your appointment whether your consultation will be bulk billed. Most of Australia is covered under the current provisions. If you are not eligible for bulk billing, a private consultation fee applies.

How NewDoc compares

NewDoc uses exclusively Australian-trained General Practitioners for all consultations. Many other telehealth providers use a mix of GPs and nurse practitioners. While nurse practitioners provide valuable care, GPs have completed additional years of specialist training in general practice and have broader clinical scope, particularly for complex prescribing and referral decisions.

NewDoc also does not charge extra for any service delivered during the consultation. If your GP issues a script, a certificate, and a referral in the same appointment, all three are included at no additional cost to you.

What to have ready before your consultation

Before you join the call, it helps to have:

• Your Medicare card number (entered at booking so eligibility can be confirmed)
• A list of current medications, including over-the-counter and supplements
• Notes on your symptoms: when they started, severity, what makes them better or worse
• Any recent test results you would like the GP to see (they can be emailed in or shown on camera)
• A quiet, private space with a stable internet or phone connection

You can choose video or phone at the time of booking. Most consultations take 10 to 15 minutes. If your concern requires a physical examination or in-person care, your GP will let you know and help coordinate the next step.

Bulk billed online doctor across Australia

NewDoc is available Australia-wide as a bulk billed online GP service. Consultations are delivered via secure video or phone call, so you can see a doctor from home, from work, from a regional or remote area, anywhere you have mobile reception or an internet connection. All GPs are Australian-trained and registered with AHPRA.

Because the service runs on Medicare telehealth item numbers rather than a separate subscription or platform fee, eligible patients pay nothing out of pocket for consultations, scripts, certificates, and referrals. You do not need to be an existing NewDoc patient or to have previously spoken with a NewDoc GP to book. Same-day bookings, scheduled appointments, and after-hours slots are all bulk billed on the same terms for eligible Medicare cardholders.

Bulk billed telehealth by state

Each state page covers local public hospital networks, state health hotlines, and bulk billing context for that jurisdiction.

• Bulk billed telehealth GP in New South Wales73.5%
• Bulk billed telehealth GP in Victoria89.4%

  The highest of any state or territory.

• Bulk billed telehealth GP in Queensland78.9%
• Bulk billed telehealth GP in Western Australia79.9%
• Bulk billed telehealth GP in Australian Capital Territory53.8%

  The lowest of any state or territory.

• Bulk billed telehealth GP in South Australia85.3%
• Bulk billed telehealth GP in Tasmania83.2%
• Bulk billed telehealth GP in Northern Territory77.4%

Bulk billing rates: Australian Department of Health, “National GP Bulk Billing Snapshot, 1 November 2025 to 31 January 2026”.

Conditions commonly managed via telehealth

Many common health concerns can be effectively assessed and managed through a telehealth GP consultation. Presentations that are generally well suited to an online doctor appointment include respiratory infections such as cold and flu, urinary tract infections such as UTI, skin conditions such as rashes or acne, mental health concerns including anxiety and low mood, ongoing chronic disease management, and sexual health consultations. Your GP can also issue repeat or new prescriptions, referrals, and medical certificates during a single bulk billed telehealth visit.

Telehealth is not appropriate for all situations. If you are experiencing a medical emergency, chest pain, difficulty breathing, or severe injury, please call 000 or visit your nearest emergency department. You can check current emergency department wait times on our site. Conditions that require a hands-on physical examination, such as abdominal palpation or joint assessment, may also need an in-person visit. Your telehealth GP can help determine whether a face-to-face appointment is needed. For walk-in care that is bulk billed but not an emergency, compare ED, urgent care, and telehealth to choose the option that fits your situation.