How to get a specialist referral online
If you need to see a specialist, the first step in Australia is a referral from a GP. At NewDoc, you can get this referral through a telehealth consultation without visiting a clinic. Book an appointment, speak with an AHPRA-registered GP via video or phone, and if your doctor determines a referral is appropriate, the referral letter will be emailed to you and can be sent directly to the specialist.
The consultation is bulk billed for eligible Medicare patients, which means there is no out-of-pocket cost for the consultation or the referral. Unlike some telehealth providers, NewDoc does not charge extra for referral letters.
What specialists can you be referred to?
Your NewDoc GP can provide referrals to any medical specialist. Common referrals include dermatologists for skin conditions, moles, and acne, cardiologists for heart and cardiovascular concerns, endocrinologists for diabetes, thyroid, and hormonal conditions, gastroenterologists for digestive and bowel issues, orthopaedic surgeons for bone, joint, and musculoskeletal problems, psychiatrists for complex mental health conditions, ENT specialists for ear, nose, and throat concerns, urologists for urinary and male reproductive health, gynaecologists for women's health, and ophthalmologists for eye conditions.
Your GP can also provide referrals for allied health services including psychologists, physiotherapists, dietitians, and other health professionals. Some allied health referrals may be eligible for Medicare rebates under specific care plans.
Pathology and imaging referrals
In addition to specialist referrals, your GP can issue referrals for pathology (blood tests, urine tests, swabs, and other lab work) and medical imaging (X-rays, ultrasounds, CT scans, and MRIs). These referrals are included in your bulk billed consultation at no extra cost.
After receiving your pathology or imaging referral, you attend the collection centre or imaging clinic of your choice. Results are sent to your GP, who will contact you to discuss the findings and arrange any further care.
How referrals work in Australia
In Australia, most specialist consultations require a GP referral for Medicare to cover part or all of the specialist's fee. Without a valid referral, you will need to pay the full cost of the specialist appointment out of pocket.
A standard GP referral is valid for 12 months from the date of issue. Your GP can also issue an indefinite referral for conditions that require ongoing specialist care. The referral letter includes your medical history, current symptoms, and the reason for the referral, which helps the specialist prepare for your appointment.
Getting a referral via telehealth is clinically equivalent to getting one in person. The referral letter is signed by your AHPRA-registered GP and is accepted by all specialists across Australia.
Why choose NewDoc for referrals?
All NewDoc consultations are conducted by fully qualified General Practitioners with FRACGP fellowship. This means your referral letter comes from a doctor with specialist training in general practice, which some specialists prefer when triaging new patients.
There are no hidden fees. The referral, along with any scripts or certificates issued during the same consultation, is included at no additional cost. Same-day appointments are available seven days a week, so you can get your referral without waiting days for a GP opening.