How to get a medical certificate online
If you are unwell and need a medical certificate for your employer, school, or university, you can get one through a NewDoc telehealth consultation without leaving home. Book a consultation, speak with an AHPRA-registered GP via video or phone, and if the doctor determines a certificate is appropriate, it will be emailed to you directly after your appointment.
NewDoc medical certificates are issued and signed by qualified General Practitioners with full FRACGP fellowship. They include the doctor's AHPRA registration number and are accepted by employers, educational institutions, and government agencies across Australia.
No extra fees for certificates
Many telehealth providers in Australia charge an additional fee for medical certificates on top of the consultation cost, commonly $14.90 to $19.95 as a surcharge. At NewDoc, your medical certificate is included in the consultation at no additional charge. If you are eligible for bulk billing, the entire process (consultation and certificate) costs you nothing.
What the certificate covers
A NewDoc medical certificate can certify that you are unfit for work or study due to illness. The certificate will state the date or dates you are unable to attend, along with the consulting doctor's details. Certificates can be issued for single-day or multi-day absences depending on the doctor's clinical assessment.
Medical certificates can be issued for work, school, university, carer's leave, and other purposes where a doctor's certificate is required. The doctor will discuss your condition during the consultation and determine the appropriate duration.
Please note that doctors cannot backdate medical certificates. The certificate will be dated from the day of your consultation.
When to see a GP in person instead
While telehealth is suitable for many situations requiring a medical certificate, some conditions require in-person examination. If your doctor determines during the telehealth consultation that a physical examination is needed, they will advise you to visit a GP clinic. NewDoc operates in-clinic appointments at Surry Hills for existing patients who need in-person care.