Acne Treatment Online

See a bulk billed telehealth GP for acne treatment. Get prescriptions, skincare advice, and dermatologist referrals from home.

What is acne?

Acne is a common skin condition that occurs when hair follicles become blocked with oil and dead skin cells. It most commonly appears on the face, chest, and back. Acne affects up to 85% of Australians between the ages of 15 and 24, but it can occur at any age, including in adults.

Acne can present as blackheads, whiteheads, pimples, or deeper cysts and nodules. The severity ranges from mild (occasional breakouts) to severe (widespread, painful, and potentially scarring). Hormonal changes, genetics, stress, and certain medications can all contribute to acne.

While acne is not dangerous, it can significantly affect self-confidence and mental wellbeing. A range of treatments are available that may help manage acne and reduce the risk of scarring, particularly when started early.

When to see a doctor about acne

You should see a GP if over-the-counter products are not controlling your acne, if your acne is causing scarring, or if it is affecting your confidence or mental health. Moderate to severe acne typically requires prescription-strength treatments that are only available through a doctor.

Early treatment is important to prevent permanent scarring. A GP can assess the type and severity of your acne and recommend the most appropriate treatment plan for your skin.

How a telehealth GP can help with acne

A NewDoc telehealth GP can assess your acne via video consultation and develop a personalised treatment plan. During your appointment, the GP will examine the affected areas, discuss your skin history, and determine the most suitable treatment approach. Telehealth is well suited to acne consultations as the condition can be assessed visually.

Your GP can prescribe topical treatments, oral antibiotics, or hormonal therapies as appropriate. They can also provide a referral to a dermatologist if your acne requires specialist management, such as isotretinoin therapy.

Treatment options for acne

For mild acne, topical treatments are usually the first line of therapy. Your GP can discuss suitable options, many of which are available on the PBS with a prescription.

For moderate acne, your GP may consider oral medication options depending on your circumstances. There are several approaches available, and your GP can discuss which may be most suitable for you.

Severe or treatment-resistant acne may require referral to a dermatologist for specialist management. Your GP can arrange this referral and continue to support your care alongside the specialist. Good skincare habits, including gentle cleansing and sun protection, may complement medical treatment.

Reviewed by Dr. Jason Yu FRACGP

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Book a bulk billed telehealth consult in under 2 minutes.

Or call 0481 615 998

Frequently asked questions

Can a telehealth GP prescribe acne medication?

Yes. A GP may prescribe topical treatments or oral medications for acne management if clinically appropriate. The specific treatment will depend on your individual circumstances. Prescriptions can be issued during a telehealth consultation.

Do I need to see a dermatologist for acne?

Not always. Many cases of acne can be effectively managed by a GP. However, if your acne is severe, scarring, or not responding to initial treatment, your GP can refer you to a dermatologist for specialist care including isotretinoin (Roaccutane).

Can the GP see my acne properly over video?

Yes. Video consultations provide a clear view of skin conditions. Your GP will ask you to show the affected areas during the call. For most acne presentations, a video assessment is sufficient to determine the appropriate treatment plan.

Is the acne consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the GP consultation. You will only pay for any prescribed medications at your pharmacy, which may be subsidised under the PBS.

How long does acne treatment take to work?

Acne treatments generally take time to show results, and outcomes vary between individuals. Your GP will discuss realistic expectations during your consultation and may schedule follow-up appointments to monitor your progress and adjust treatment if needed.

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