Eczema Treatment & Management Online

See a bulk billed telehealth GP for eczema. Get prescriptions, management advice, and dermatologist referrals without leaving home.

What is eczema?

Eczema, also known as atopic dermatitis, is a chronic skin condition characterised by dry, itchy, and inflamed skin. It affects around one in three Australians at some point in their lives and is particularly common in children, though many adults continue to experience flare- ups throughout their lives.

Symptoms include dry and sensitive skin, intense itching, red or inflamed patches, rough or scaly areas, and in some cases, oozing or crusting. Eczema commonly affects the face, hands, inner elbows, and behind the knees, but can appear anywhere on the body.

Eczema is linked to an overactive immune response and a compromised skin barrier. It often runs in families and is associated with other atopic conditions such as asthma and hay fever. Triggers can include irritants, allergens, stress, temperature changes, and certain fabrics.

When to see a doctor about eczema

You should see a GP if your eczema is not controlled with over-the-counter moisturisers, if the itch is disrupting your sleep or daily activities, or if the affected skin shows signs of infection such as increased redness, warmth, swelling, or pus.

Regular GP reviews are important for ongoing eczema management. Your doctor can adjust your treatment plan as needed and ensure you are using the most effective and appropriate therapies for your skin.

How a telehealth GP can help with eczema

A NewDoc telehealth GP can assess your eczema via video consultation, review your current treatment, and prescribe appropriate medications. Telehealth is well suited for eczema management, as the condition is visually identifiable and ongoing care often involves medication reviews and prescription renewals.

Your GP may prescribe appropriate topical treatments, emollients, and other medications depending on your circumstances. They can also create a chronic disease management plan, provide a referral to a dermatologist for severe cases, and help you identify and manage triggers.

Treatment options for eczema

The foundation of eczema management is a good moisturising routine. Regular application of emollients helps repair the skin barrier and reduce flare-ups. Your GP can recommend suitable products and prescribe soap-free washes and intensive moisturisers.

For active flare-ups, your GP may prescribe topical treatments of varying strengths depending on the affected area and severity. Many options are available on the PBS with a prescription.

Severe eczema that does not respond to topical treatments may require referral to a dermatologist for systemic therapies or newer biologic medications. Your GP can also help with identifying triggers, managing secondary infections with antibiotics, and addressing the impact of eczema on sleep and quality of life.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP prescribe eczema creams?

Yes. A GP can prescribe topical corticosteroids, emollients, and other eczema treatments during a telehealth consultation. The prescription is sent electronically to your preferred pharmacy for collection.

Can eczema be assessed properly via video call?

Yes. Eczema is a condition that can be effectively assessed via video consultation. Your GP will ask you to show the affected areas during the call and discuss your symptoms, triggers, and treatment history to develop an appropriate plan.

Do I need a referral to a dermatologist for eczema?

Not always. Many cases of eczema can be managed by a GP. However, if your eczema is severe, widespread, or not responding to treatment, your GP can refer you to a dermatologist for specialist care.

Is the eczema consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the GP appointment. Prescribed medications may be subsidised under the PBS.

Can eczema be cured?

Eczema is a chronic condition that cannot be cured, but it may be managed with an appropriate treatment plan. Many people experience periods of remission with proper skincare, trigger avoidance, and appropriate medication. Your GP will assess your individual circumstances.

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