IBS (Irritable Bowel Syndrome) Treatment Online

Manage IBS with a bulk billed telehealth GP. Get symptom assessments, pathology referrals, dietitian referrals, and treatment guidance from home.

Can a telehealth GP help with IBS?

Yes. An AHPRA-registered GP at NewDoc can take an IBS history by video, order pathology to exclude other causes (full blood count, iron studies, coeliac serology, inflammatory markers, faecal tests), prescribe antispasmodics and symptom-targeted medication where clinically appropriate, and refer you to a dietitian for a low-FODMAP trial.

The consultation, eScripts, and pathology or specialist referrals are bulk billed for eligible Medicare cardholders. Red-flag symptoms (rectal bleeding, unintentional weight loss, persistent change in bowel habit over age 50, or family history of bowel cancer) need in-person review and possible specialist referral.

What is IBS?

Irritable bowel syndrome (IBS) is a common condition that affects the digestive system. Symptoms typically include abdominal pain, bloating, and changes in bowel habit, such as diarrhoea, constipation, or both. IBS is a functional disorder, meaning the gut is sensitive and behaves abnormally without visible damage on routine investigations.

Symptoms vary between people and may be triggered by specific foods, stress, or hormonal changes. Diagnosis is made clinically after other conditions (such as coeliac disease, inflammatory bowel disease, or infection) have been considered.

How a telehealth GP can help

A NewDoc GP can take a careful history, arrange any initial investigations, and discuss a management plan. This may include dietary approaches (such as a low-FODMAP diet under dietitian supervision), stress management strategies, and medications for specific symptoms such as cramping, bloating, diarrhoea, or constipation.

Your GP can provide referrals to a dietitian or gastroenterologist where appropriate. Follow-up consultations help monitor response and refine the plan.

Red-flag symptoms

Some symptoms are not typical of IBS and need further investigation: blood in stools, unintentional weight loss, persistent change in bowel habit in people over 50, night-time symptoms, and a family history of bowel cancer or inflammatory bowel disease. If any of these apply, speak with a GP promptly. Severe or worsening symptoms may warrant consideration of conditions such as gastroenteritis or other digestive issues that require different management.

Treatment options for IBS

IBS management is typically individualised and may combine dietary, behavioural, and medication approaches. Dietary changes, including a carefully supervised low-FODMAP trial or simple adjustments such as increasing soluble fibre and adequate hydration, are often considered. Working with a dietitian can help make these changes sustainable.

Medication may be used for specific symptoms, for example antispasmodics for cramping, or other treatments for predominant constipation or diarrhoea. Your GP will tailor any prescription to your symptom pattern and other health considerations. Symptoms that overlap with reflux may need parallel attention.

Psychological approaches, including cognitive behavioural therapy and gut-directed hypnotherapy, have evidence for some people. Stress management, mindfulness, and regular physical activity may also contribute to symptom improvement over time.

Risk factors and triggers

The cause of IBS is not fully understood. It likely involves a combination of gut motility, gut sensitivity, changes to the gut microbiome, and communication between the gut and brain. A few things may also be linked to IBS: a history of gastrointestinal infection, anxiety or depression, previous abdominal surgery, and a family history of IBS or related gut conditions.

Common triggers include certain foods (high-FODMAP foods, caffeine, alcohol), stress, poor sleep, and hormonal changes. Identifying personal triggers through a symptom diary can support longer-term management. If you notice new or changing patterns, discussing these with your GP can help refine the plan.

Monitoring and follow-up

IBS often fluctuates, so regular review is a useful part of care. Follow-up telehealth appointments can be used to check symptom response, adjust treatments, arrange further pathology through our blood test referrals if needed, and coordinate allied health or specialist input. If symptoms change in nature, new red flags develop, or you are not making progress, your GP will reassess and, where appropriate, consider alternative diagnoses or specialist referral.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 12 May 2026. Editorial policy

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Frequently asked questions

Can a telehealth GP diagnose IBS?

A GP can assess your symptoms, arrange appropriate investigations to exclude other causes, and discuss a diagnosis of IBS based on clinical criteria. Some investigations may need to be done in person or at a pathology collection centre.

What tests might my GP order?

Common tests include a full blood count, iron studies, coeliac serology, inflammatory markers, and faecal tests. Further imaging or specialist referral may be indicated depending on your symptoms and age.

Can treatment for IBS be prescribed via telehealth?

Many treatments for IBS, including antispasmodics and medications for specific symptoms, can be prescribed via telehealth if clinically appropriate. Dietary approaches such as the low-FODMAP diet are often trialled with dietitian support.

When should I see a GP in person or a specialist?

Red-flag symptoms, including rectal bleeding, unintentional weight loss, persistent change in bowel habit in people over 50, or a family history of bowel cancer, warrant in-person review and possible specialist referral.

Is the consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the consultation, eScripts, or pathology referrals.

How does online IBS treatment work in Australia?

You book a bulk billed telehealth appointment with an AHPRA-registered GP who takes a detailed symptom history, considers other possible diagnoses, arranges relevant blood and stool tests, and works with you on a management plan. eScripts and referrals are issued electronically.

What should I have ready for my IBS consult?

A symptom diary covering at least a week or two can help, including bowel habit changes, triggers (such as foods or stress), and pain patterns. Having a list of current medications and any recent investigation results will also support a thorough assessment.

Can a telehealth GP refer me to a gastroenterologist?

Yes. Where symptoms are persistent, severe, or include red flags, a GP can refer you to a gastroenterologist. Your GP can explain how telehealth specialist referrals work and what to expect.

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