When you might need an ENT referral
An ENT (ear, nose, and throat) specialist, also known as an otolaryngologist, is a doctor who diagnoses and treats conditions affecting the ears, nose, throat, and related structures of the head and neck. You may need an ENT referral if you are experiencing chronic or recurring ear infections, persistent hearing loss or tinnitus (ringing in the ears), chronic sinusitis or nasal congestion that does not respond to treatment, or recurrent tonsillitis.
Other reasons for an ENT referral include sleep apnoea or chronic snoring, nasal polyps or a deviated septum, voice changes or hoarseness lasting more than a few weeks, difficulty swallowing, vertigo or balance problems, and lumps or swelling in the neck. Your GP will assess your symptoms and determine whether an ENT referral is the most appropriate next step.
How to get an ENT referral online
Getting an ENT referral online through NewDoc is straightforward. Book a telehealth appointment, speak with an AHPRA-registered GP via video or phone, and describe your symptoms. If the doctor determines an ENT referral is clinically appropriate, the referral letter will be emailed to you after the consultation and can also be sent directly to the specialist.
The referral letter includes a summary of your symptoms, relevant medical history, and any investigations already performed. This information helps the ENT specialist prepare for your appointment. You can then contact the specialist's rooms to book your appointment at a time that suits you.
What to expect at your ENT appointment
At your first ENT appointment, the specialist will review your referral letter and medical history, discuss your symptoms in detail, and perform a physical examination of your ears, nose, and throat. Depending on your condition, they may use a small camera (endoscope) to examine your nasal passages or throat more closely.
The specialist may also arrange additional investigations such as hearing tests (audiometry), imaging (CT or MRI), or allergy testing. Based on the findings, they will discuss treatment options with you, which may include medication, therapy, or surgery depending on the condition.
Medicare and costs for ENT specialist care
With a valid GP referral, Medicare provides a rebate for ENT specialist consultations. Some ENT specialists bulk bill, meaning there is no out-of-pocket cost to you. Others charge a gap fee above the Medicare rebate. It is a good idea to ask about fees when booking your specialist appointment.
The NewDoc GP consultation to obtain your referral is bulk billed for eligible Medicare patients. Your GP referral is valid for 12 months from the date of issue, giving you time to book with the specialist that best suits your needs and location.