Get an orthopaedic referral online. Bulk billed

See a GP via telehealth and receive your orthopaedic referral letter by email. No out-of-pocket costs for eligible Medicare patients.

When you might need an orthopaedic referral

An orthopaedic surgeon specialises in diagnosing and treating conditions affecting the musculoskeletal system, including bones, joints, ligaments, tendons, and muscles. You may need an orthopaedic referral if you are experiencing persistent joint pain in the knee, hip, shoulder, or other joints, a sports injury such as a torn ligament or meniscus, chronic back or neck pain that has not responded to conservative treatment, or a suspected fracture or bone condition.

Other common reasons for an orthopaedic referral include carpal tunnel syndrome, tennis elbow, rotator cuff injuries, arthritis requiring surgical assessment, and conditions requiring joint replacement. Your GP will assess your symptoms and determine whether an orthopaedic referral is appropriate, or whether physiotherapy or other conservative treatment should be tried first.

How to get an orthopaedic referral online

Book a telehealth appointment with a NewDoc GP, describe your musculoskeletal symptoms, and discuss your treatment history. If your GP determines an orthopaedic referral is clinically appropriate, the referral letter will be emailed to you after the consultation. Your GP may also order imaging such as X-rays or an MRI during the same consultation, so the orthopaedic surgeon has results to review at your appointment.

The referral letter includes a summary of your symptoms, relevant medical history, any imaging results, and treatments already tried. This helps the orthopaedic surgeon prepare for your appointment and may help expedite your care.

What to expect at your orthopaedic appointment

At your first orthopaedic appointment, the specialist will review your referral letter and any imaging results, discuss your symptoms and how they affect your daily life, and perform a physical examination of the affected area. They may request additional imaging or tests if needed.

Based on the assessment, the orthopaedic surgeon will discuss treatment options with you. Many conditions can be managed conservatively with physiotherapy, anti-inflammatory medication, or cortisone injections. If surgery is recommended, the specialist will explain the procedure, expected outcomes, and recovery timeline.

Medicare and costs for orthopaedic care

With a valid GP referral, Medicare provides a rebate for orthopaedic specialist consultations. Some orthopaedic surgeons in the public system bulk bill, while private specialists may charge a gap fee above the Medicare rebate. If surgery is required, it may be performed in the public hospital system (no out-of-pocket cost but potentially longer wait times) or privately with health insurance or out-of-pocket payment.

The NewDoc GP consultation to obtain your referral is bulk billed for eligible Medicare patients. Your GP can also discuss whether a public or private orthopaedic pathway is most appropriate for your situation.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

What does an orthopaedic surgeon treat?

An orthopaedic surgeon specialises in conditions affecting the bones, joints, ligaments, tendons, and muscles. Common conditions include knee and hip arthritis, torn ligaments (such as ACL injuries), rotator cuff tears, fractures, carpal tunnel syndrome, back pain, and sports injuries. They provide both surgical and non-surgical treatments.

Can I get an orthopaedic referral via telehealth?

Yes. Your NewDoc GP can assess your musculoskeletal symptoms during a telehealth consultation and provide a referral to an orthopaedic surgeon if clinically appropriate. The referral letter is emailed to you after the appointment.

Do I need imaging before seeing an orthopaedic surgeon?

In many cases, yes. Your GP may order X-rays, an ultrasound, or an MRI before your orthopaedic appointment so the specialist has imaging results to review. Your NewDoc GP can issue imaging referrals during the same telehealth consultation as your specialist referral.

How long is an orthopaedic referral valid?

A standard GP referral to an orthopaedic surgeon is valid for 12 months from the date of issue. If you need ongoing care beyond 12 months, your GP can issue a new referral or an indefinite referral if appropriate.

Will I need surgery?

Not necessarily. Orthopaedic surgeons provide both surgical and non-surgical treatment options. Many musculoskeletal conditions can be managed with physiotherapy, medication, injections, or other conservative treatments. The specialist will discuss all available options with you.

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