Insomnia Treatment & Support Online

Speak with a bulk billed telehealth GP about insomnia. Get a sleep assessment, treatment plan, and referrals without leaving home.

What is insomnia?

Insomnia is a sleep disorder characterised by difficulty falling asleep, staying asleep, or waking up too early and being unable to return to sleep. It is one of the most common sleep complaints, affecting around one in three Australian adults at some point. Chronic insomnia, defined as sleep difficulties occurring at least three nights per week for three months or more, affects approximately 10% of the population.

Symptoms extend beyond nighttime difficulties and include daytime fatigue, irritability, difficulty concentrating, reduced motivation, and impaired performance at work or school. Poor sleep can also affect mood, immune function, and overall health.

Insomnia can be triggered by stress, lifestyle factors, medical conditions, mental health issues, or medications. A range of treatment options are available, and many people may see improvement in their sleep with appropriate support. Your GP will assess your individual circumstances.

When to see a doctor about insomnia

You should see a GP if you have been experiencing difficulty sleeping for more than a few weeks, if poor sleep is affecting your daytime functioning, or if you are relying on alcohol, over-the-counter medications, or other substances to fall asleep.

It is also important to see a doctor if your partner has noticed loud snoring or breathing pauses during sleep, as these may indicate sleep apnoea. Your GP can assess whether an underlying medical or psychological condition is contributing to your sleep problems.

How a telehealth GP can help with insomnia

A NewDoc telehealth GP can conduct a thorough assessment of your sleep patterns, lifestyle, and medical history to identify the cause of your insomnia. Telehealth is well suited to insomnia consultations, as the assessment is based on discussion rather than physical examination.

Your GP can provide sleep hygiene education, prescribe medication when appropriate, order blood tests to check for contributing factors such as thyroid disorders or iron deficiency, refer you for a sleep study, or refer you to a psychologist for Cognitive Behavioural Therapy for Insomnia (CBT-I).

Treatment options for insomnia

Cognitive Behavioural Therapy for Insomnia (CBT-I) is considered the first-line treatment for chronic insomnia and is recommended by Australian sleep guidelines. CBT-I addresses the thoughts, behaviours, and habits that perpetuate poor sleep. Your GP can refer you to a psychologist experienced in CBT-I, which may be covered under a Mental Health Care Plan.

Sleep hygiene improvements form an important part of treatment. These include maintaining a consistent sleep schedule, creating a dark and cool sleep environment, avoiding screens before bed, limiting caffeine and alcohol, and establishing a relaxing bedtime routine.

Medication may be considered for short-term relief while behavioural strategies take effect. Your GP may discuss medication options if clinically appropriate, including the risks and benefits for your individual situation. For suspected sleep apnoea, a referral for a home sleep study or to a sleep specialist may be arranged.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP prescribe sleeping medication?

Yes. A GP can prescribe sleep medications if clinically appropriate. However, sleeping tablets are usually a short-term solution. Your GP will discuss the most effective treatment approach, which often includes behavioural strategies alongside or instead of medication.

Is telehealth suitable for insomnia treatment?

Yes. Insomnia is primarily assessed through discussion of your sleep patterns, habits, and medical history, making it well suited to telehealth. Your GP can develop a comprehensive treatment plan during a video or phone consultation.

What is CBT-I and can a GP help with it?

Cognitive Behavioural Therapy for Insomnia (CBT-I) is a well-established treatment for chronic insomnia recommended by Australian sleep guidelines. Your GP can explain the principles of CBT-I, provide initial guidance, and refer you to a psychologist specialising in sleep for structured CBT-I sessions.

Is the insomnia consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the GP appointment.

Could my insomnia be caused by another condition?

Yes. Insomnia can be associated with conditions such as anxiety, depression, sleep apnoea, chronic pain, or medication side effects. Your GP will assess for underlying causes and may order blood tests or refer you for a sleep study if needed.

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