Depression Treatment & Support Online

Talk to a bulk billed telehealth GP about depression. Get prescriptions, Mental Health Care Plans, and specialist referrals without leaving home.

What is depression?

Depression is a common and serious mental health condition that affects how you feel, think, and handle daily activities. In Australia, approximately one million adults experience depression each year. It is more than feeling sad or going through a difficult time — clinical depression involves persistent symptoms that last for at least two weeks and significantly affect your ability to function.

Symptoms of depression include persistent low mood, loss of interest or pleasure in activities you once enjoyed, changes in appetite or weight, difficulty sleeping or sleeping too much, fatigue, feelings of worthlessness or guilt, difficulty concentrating, and in some cases, thoughts of death or self-harm.

Depression is a medical condition, not a personal weakness. With appropriate professional support, therapy, and where indicated, medication, many people may see improvement in their symptoms. Your GP will assess your individual circumstances.

When to see a doctor about depression

If you have been experiencing low mood, loss of motivation, or other symptoms of depression for more than two weeks, it is important to speak with a GP. You should also seek help if depression is affecting your work, relationships, or daily routines, or if you are using alcohol or substances to cope.

If you are experiencing thoughts of self-harm or suicide, please contact Lifeline on 13 11 14, Beyond Blue on 1300 22 4636, or call 000 in an emergency. A GP can provide ongoing support and connect you with the right services.

How a telehealth GP can help with depression

A NewDoc telehealth GP can assess your symptoms using validated screening tools, discuss your history and current situation, and develop a personalised treatment plan. Telehealth is particularly beneficial for people with depression, as it eliminates the barrier of having to leave home when motivation and energy are low.

Your GP can prescribe antidepressant medication, create a Mental Health Care Plan for Medicare-subsidised psychology sessions, refer you to a psychiatrist or counsellor, issue medical certificates, and provide ongoing monitoring and support through follow-up consultations.

Treatment options for depression

Evidence-based treatments for depression include psychological therapies such as cognitive behavioural therapy (CBT) and interpersonal therapy. With a Mental Health Care Plan from your GP, you can access up to 10 Medicare-rebated psychology sessions per calendar year.

If your GP determines that antidepressant medication may be appropriate, they can discuss the available options with you. A number of antidepressant medications are available on the PBS and can be prescribed during a telehealth consultation. Your GP will monitor your response and adjust treatment as needed.

Lifestyle factors may also play an important role in supporting management of depression. Regular exercise, a balanced diet, consistent sleep habits, social connection, and reducing alcohol consumption may help support your overall wellbeing. Your GP can help you develop a holistic approach to treatment.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP diagnose depression?

Yes. A GP can assess your symptoms during a telehealth consultation using standardised screening tools and clinical judgement. They can diagnose depression and develop a treatment plan tailored to your needs.

Can I get antidepressants prescribed via telehealth?

Yes. If your GP determines that antidepressant medication is appropriate, they can prescribe it electronically during your telehealth consultation. The prescription will be sent to your preferred pharmacy for collection.

What is a Mental Health Care Plan?

A Mental Health Care Plan is a GP-created plan that gives you access to up to 10 Medicare-subsidised sessions per calendar year with a psychologist or other allied mental health professional. Your GP can create one during a telehealth appointment.

Is the consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders. There is no out-of-pocket cost for the consultation, including any prescriptions or referrals provided during the appointment.

When should I see a GP about depression?

You should see a GP if you have been feeling persistently sad, hopeless, or disinterested in activities for more than two weeks. Other signs include changes in sleep, appetite, energy levels, or difficulty concentrating. Early intervention may support better outcomes.

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