Find your nearest urgent care clinic
New South Wales
14 clinics listed · walk-in
Medicare bulk billed · no appointment
Victoria
10 clinics listed · walk-in
Medicare bulk billed · no appointment
Queensland
11 clinics listed · walk-in
Medicare bulk billed · no appointment
Western Australia
7 clinics listed · walk-in
Medicare bulk billed · no appointment
South Australia
5 clinics listed · walk-in
Medicare bulk billed · no appointment
Tasmania
4 clinics listed · walk-in
Medicare bulk billed · no appointment
Australian Capital Territory
5 clinics listed · walk-in
Medicare bulk billed · no appointment
Northern Territory
2 clinics listed · walk-in
Medicare bulk billed · no appointment
When to use urgent care vs. ED vs. GP
Choosing the right service helps you get seen faster and keeps emergency departments available for the people who need them most.
Life-threatening emergency
Call 000 or go to the Emergency Department
Chest pain, difficulty breathing, severe bleeding, loss of consciousness, signs of stroke, severe burns, poisoning.
Urgent but not life-threatening
Medicare Urgent Care Clinic (walk-in, bulk billed)
Minor broken bones, sprains and sports injuries, mild burns, small cuts needing stitches, minor eye and ear problems, UTIs, insect bites, gastro.
Non-urgent, ongoing, or routine
GP or telehealth consult
Repeat prescriptions, medical certificates, specialist referrals, pathology and imaging requests, chronic disease reviews, mental health support, sexual health.
How Medicare Urgent Care Clinics work
Medicare UCCs are GP-led clinics funded by the Australian Government. They give you an option for urgent, non-life-threatening care without the cost and long waits of a hospital emergency department. Anyone with a Medicare card can walk in, no appointment or referral is required.
Each clinic operates extended hours, typically seven days a week, and provides on-site services such as imaging, wound care, and minor procedures. The consultation is bulk billed, so there is no out-of-pocket cost for the urgent care visit.
The network is expanding. The Department of Health has announced ongoing rollout of new clinics across every state and territory, with a target of around 137 clinics. This directory reflects the confirmed clinics at time of publication, always check health.gov.au/find-a-medicare-ucc for the most current list and operating hours.
When a telehealth GP is the better option
Urgent Care Clinics are designed for problems that need hands-on assessment, like a suspected fracture or a wound that may need stitches. Many everyday concerns don't need that, and can be handled faster from home:
- Repeat prescriptions and medication renewals
- Medical certificates for work or study
- Referrals to specialists, pathology, or imaging
- Cold and flu symptoms
- Mental health support
- Sexual health consultations
A bulk billed NewDoc telehealth consultation connects you with a FRACGP-qualified GP, all of our doctors are Fellows of the Royal Australian College of General Practitioners, at no out-of-pocket cost for eligible Medicare patients.
Not urgent? See a GP from home.
Urgent Care Clinics are for injuries and illnesses that can't wait. For repeat prescriptions, medical certificates, referrals, or routine follow-ups, a bulk billed telehealth consult with a FRACGP GP takes minutes. No out-of-pocket cost for eligible Medicare patients.
Or call 0481 615 998
Frequently asked questions
What is a Medicare Urgent Care Clinic?
Medicare Urgent Care Clinics (UCCs) are GP-led clinics funded by the Australian Government that handle urgent but non-life-threatening problems without an appointment. They are bulk billed for anyone with a Medicare card and operate with extended hours, typically seven days a week.
Is a Medicare UCC visit really free?
Yes, for people with a valid Medicare card. UCCs are bulk billed, which means Medicare covers the consultation and there is no out-of-pocket cost for the urgent care visit itself. If you need pathology, imaging, or medications, standard Medicare and PBS rules still apply.
What kind of problems do UCCs treat?
UCCs handle urgent non-emergency issues such as minor broken bones, sprains and sports injuries, mild burns, small cuts that may need stitches, minor eye and ear problems, insect bites, rashes, gastro, and urinary tract infections. They can also assess coughs, colds, and fevers that need same-day attention.
When should I go to an emergency department instead?
Call 000 or go straight to an emergency department for anything that could be life-threatening, including chest pain, difficulty breathing, severe bleeding, severe burns, loss of consciousness, signs of stroke, suspected poisoning, or a serious head injury.
Do I need an appointment or referral?
No appointment or referral is required. UCCs are walk-in services. Patients are assessed on arrival and seen in order of clinical priority, so people with more urgent needs may be treated first.
Can I see a GP online instead of visiting a UCC?
For non-urgent matters, yes. A telehealth GP consultation can cover repeat prescriptions, medical certificates, specialist or pathology referrals, chronic disease reviews, and many everyday concerns. NewDoc offers bulk billed telehealth consults with FRACGP-qualified GPs, at no out-of-pocket cost for eligible Medicare patients. A UCC is a better fit when you need in-person assessment, such as for a suspected fracture or a wound that may need stitches.
Clinic listings are sourced from publicly available Australian Government announcements. Hours, addresses and phone numbers may change, always verify at health.gov.au/find-a-medicare-ucc before visiting. For medical emergencies call 000.