Cold & Flu Treatment Online

See a bulk billed telehealth GP for cold and flu symptoms. Get prescriptions, medical certificates, and care from home.

What are colds and flu?

Colds and influenza (flu) are viral respiratory infections that affect millions of Australians each year. While they share some symptoms, the flu tends to be more severe and come on more suddenly. Common cold symptoms include a runny or blocked nose, sore throat, sneezing, and mild cough. Flu symptoms often include high fever, body aches, fatigue, headache, and a dry cough.

Most colds resolve within 7 to 10 days with rest and fluids. The flu may take longer and can occasionally lead to complications, particularly in vulnerable populations such as the elderly, young children, pregnant women, and those with chronic health conditions.

When to see a doctor about cold or flu

While most colds and mild flu can be managed at home, you should speak with a GP if your symptoms are worsening after the first few days, you have a persistent high fever, you experience difficulty breathing or chest tightness, or if you are in a high-risk group for flu complications.

A GP can help determine whether your symptoms require further investigation or treatment, and can provide a medical certificate if you need time off work or study. If you experience severe symptoms such as difficulty breathing, persistent chest pain, or confusion, please call 000.

How a telehealth GP can help with cold and flu

A telehealth consultation is particularly well suited for cold and flu, as it allows you to see a doctor without leaving home when you are feeling unwell and potentially infectious. Your GP can assess your symptoms via video or phone, provide personalised advice on symptom management, and prescribe medication if clinically indicated.

During your appointment, the GP can also issue medical certificates, order pathology tests if needed to rule out other conditions, and advise on when to seek further care. This helps you recover at home while protecting others from infection.

Treatment options for cold and flu

Treatment for most colds focuses on symptom relief. Your GP may recommend rest, adequate fluids, and over-the-counter remedies to manage symptoms such as congestion, sore throat, and fever. If your GP determines that prescription medication may be helpful, they can discuss options with you during the consultation.

For influenza, your GP may consider antiviral treatment if your symptoms began within the last 48 hours and you are at higher risk of complications. Your doctor will assess your individual circumstances before recommending any treatment.

Prevention is also important. Your GP can discuss annual flu vaccination, which is recommended for all Australians aged six months and older and is free for eligible groups under the National Immunisation Program.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP help with cold and flu?

Yes. A telehealth GP can assess your symptoms, provide advice on managing cold and flu at home, prescribe medication if clinically appropriate, and issue medical certificates if you need time off work or study.

Can I get a medical certificate for cold or flu via telehealth?

Yes. Your GP can issue a medical certificate during a telehealth consultation if they determine you are unfit for work or study due to cold or flu symptoms. The certificate can be sent to you electronically.

When should I see a doctor about cold or flu symptoms?

You should see a GP if your symptoms are severe, lasting longer than 10 days, or if you experience difficulty breathing, chest pain, high fever that does not respond to over-the-counter medication, or if you are in a high-risk group such as elderly, pregnant, or immunocompromised.

Can a telehealth GP prescribe antiviral medication for the flu?

If your GP determines it is clinically appropriate based on your symptoms and timing, they may discuss antiviral treatment options with you. Antivirals are most effective when started within 48 hours of symptom onset.

How much does a cold and flu consultation cost with NewDoc?

For eligible Medicare cardholders, NewDoc telehealth consultations are bulk billed with no out-of-pocket cost. You can see a GP about your cold or flu symptoms at no charge.

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