Simple, transparent pricing

No hidden fees. Bulk billed for eligible Medicare patients. Scripts, certificates, and referrals are always included.

Most patients

Bulk Billed Consult

For eligible Medicare cardholders

$0out-of-pocket
  • 10-minute GP telehealth consultation
  • Repeat or new prescriptions (eScript)
  • Medical certificates (work, school, carer)
  • Specialist referral letters
  • Pathology & imaging referrals
  • Mental health assessments
  • No add-on fees for scripts or certificates

Private Consult

For patients not eligible for bulk billing

$69.95per consultation
  • 10-minute GP telehealth consultation
  • Repeat or new prescriptions (eScript)
  • Medical certificates (work, school, carer)
  • Specialist referral letters
  • Pathology & imaging referrals
  • Mental health assessments
  • No add-on fees for scripts or certificates

How NewDoc compares on price

NewDoc bulk-bills the consultation under Medicare at $0 for eligible cardholders. Hola Health bulk-bills only overnight urgent care and script refill consultations (11 pm to 6:45 am); its other consultations are private from $45. InstantScripts consultations are private-pay.
NewDoc pricing table.
ProviderLowest published consult costBulk-billed?
NewDoc$0 (Medicare)Yes
Hola HealthFrom $45 (private)Overnight only (11 pm–6:45 am)
InstantScriptsFrom $49 (telehealth consult)No

Cell values reflect each provider's lowest publicly listed consultation pathway as at the page review date shown below. Per Hola Health's site, bulk billing applies only to after-hours urgent care and script refill consultations during designated periods of 11 pm to 6:45 am, 7 days a week; its other consultations are private from $45. Prices change. Check each provider's own website for current pricing before booking.

What every consult includes

Some telehealth providers charge separately for each script, certificate, or referral. We don't. Everything your GP does in your appointment is covered by one price, so there are no add-on fees and no surprises at the end.

Your consultation is with an AHPRA-registered GP who holds specialist GP fellowship. In a single appointment, they can send an eScript straight to your phone, email you a medical certificate, write a specialist referral, order blood tests or imaging, create a mental health care plan, or simply talk through what's going on and what to do next.

All of it is covered by the consultation fee or bulk bill. Nothing issued during your appointment costs extra.

How NewDoc pricing compares

Many Australian telehealth services price per item: a fee for the consultation, then another for each script, certificate, or referral letter. It adds up, and you often can't tell what the total will be until the end.

We take a different approach. The consultation covers everything. If your GP issues two prescriptions, a medical certificate, and a referral in the one appointment, you still pay the single consultation fee and nothing more.

There are no surcharges for evenings, weekends, or public holidays either. The price is the same whenever you book.

Bulk billing eligibility

To be bulk billed, you need a valid Medicare card and to meet the current Medicare telehealth rules. Most Australians in metropolitan and regional areas are covered under the current provisions.

You don't need to decode the rules yourself. We check your eligibility while you book, so you'll know before your appointment whether it will be bulk billed. If you're not eligible, the private fee applies, and you'll see it clearly before you confirm anything.

And if you hold a Medicare card but aren't eligible for bulk billing, you may still be able to claim a partial rebate straight from Medicare after your private consultation.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 8 August 2026. Editorial policy

Ready to see a GP?

Book a bulk billed telehealth consult in under 2 minutes.

Or call 0485 049 710

Frequently asked questions

Am I eligible for a bulk billed consultation?

It comes down to your Medicare status and location under the current telehealth rules. You don't need to work it out yourself: we check your eligibility while you book, so you'll know before your appointment whether your consult will be bulk billed.

Are there any hidden fees for scripts or certificates?

No. Anything your GP issues during the consultation, scripts, medical certificates, referrals, the lot, is included at no extra cost. The consultation fee (or bulk bill) covers everything.

What payment methods do you accept?

For private consultations, all major credit and debit cards, paid when you book. For bulk billed consultations, there's nothing for you to pay.

Can I claim a Medicare rebate for private consultations?

Possibly, yes. If you hold a valid Medicare card but aren't eligible for bulk billing, you may be able to claim a partial rebate from Medicare after your private consultation. The rebate amount is set by Medicare and can vary.

Is pharmacy delivery included in the price?

Delivery fees are set by the pharmacy, not by us. Your eScript works at any Australian pharmacy, in person or through their delivery service, and NewDoc doesn't charge anything for issuing it.

Do you charge more for after-hours appointments?

No. Evenings, weekends, and public holidays all cost the same as a Tuesday morning. There are no surcharges, whenever you book.

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