Cough Treatment Online

See a bulk billed telehealth GP for acute or chronic cough. Get inhaler eScripts where indicated, chest X-ray and pathology referrals, and same-day medical certificates from home.

Can a telehealth GP treat a cough online?

Yes. An AHPRA-registered GP at NewDoc can take a focused history, review your symptoms, triggers, and any pre-existing conditions, and decide whether your cough needs supportive care, a trial of an inhaler, antibiotics (in the small minority of cases where bacterial infection is suspected), reflux treatment, imaging, or in-person review. Where treatment is appropriate, an eScript is sent to your phone within minutes. The consultation, eScript, and any medical certificate are bulk billed for eligible Medicare cardholders.

Most acute coughs are viral and need only rest, fluids, and time. Seek emergency care for severe shortness of breath, chest pain, blueness around the lips, confusion, coughing up significant amounts of blood, or rapidly worsening symptoms. Children with stridor or severe wheeze need urgent in-person assessment.

What causes a cough?

Coughing is a normal protective reflex that clears the airway. A short-lived cough is most often the body responding to a viral upper respiratory infection — the common cold, influenza, RSV, or COVID-19 — and settles within a few weeks. A persistent cough, lasting longer than 3 weeks, has a broader list of possible causes that benefits from a structured GP assessment.

Doctors typically classify cough by duration: acute (less than 3 weeks), subacute (3 to 8 weeks), and chronic (more than 8 weeks). Each pattern points to different likely causes and a different work-up. Telehealth is well suited to the initial assessment because most of the diagnostic information comes from history rather than examination, and any referral for imaging or pathology can be issued during the consult.

Common causes of acute cough

  • Viral upper respiratory infections — colds, influenza, RSV, COVID-19 — by far the most common cause
  • Acute bronchitis (typically viral; antibiotics rarely indicated)
  • Acute sinusitis with post-nasal drip
  • Acute exacerbation of asthma — sometimes presenting with cough rather than wheeze (see asthma)
  • Community-acquired pneumonia (suggested by high fever, productive cough, breathlessness, or chest pain)
  • Whooping cough (pertussis), particularly with severe coughing fits, post-cough vomiting, or a ‘whoop’ on inhalation
  • Inhaled foreign body in children (sudden onset, focal wheeze) — requires urgent in-person review

For most healthy adults with an uncomplicated acute cough, supportive care is the right answer and antibiotics are not. Your telehealth GP will look for the clinical features that point to a bacterial cause and prescribe only when warranted.

Common causes of chronic cough

A cough lasting longer than 8 weeks is classed as chronic. In Australian adults who do not smoke and are not taking an ACE inhibitor, around 90% of chronic cough is explained by one of three causes — often more than one at the same time:

  • Asthma — including cough-variant asthma, which presents as a persistent dry cough without wheeze
  • Gastro-oesophageal reflux disease (reflux) — often with no heartburn, only cough
  • Upper airway cough syndrome (also called post-nasal drip), from chronic sinusitis or rhinitis

Other causes to consider include:

  • ACE inhibitor blood pressure medication (perindopril, ramipril, enalapril, lisinopril)
  • Smoking, vaping, and chronic exposure to dust or fumes
  • Chronic obstructive pulmonary disease (COPD)
  • Bronchiectasis
  • Post-infectious cough (most common after pertussis, mycoplasma, viral pneumonia)
  • Heart failure (cough with breathlessness on exertion or when lying flat)
  • Less commonly: lung cancer, tuberculosis, interstitial lung disease, foreign body

Your GP will take a structured history, review your medications, and arrange the next appropriate test — most often a chest X-ray and spirometry, sometimes a CT scan or respiratory specialist referral if first-line testing is normal but symptoms continue.

When to see a GP, and when to go straight to an ED

Book a GP (in person or via bulk billed telehealth) if your cough has lasted longer than 3 weeks, has not improved despite a few days of supportive care, is associated with fever, breathlessness, or chest pain, or is accompanied by wheeze, weight loss, or night sweats. People with pre-existing asthma, COPD, bronchiectasis, immunocompromise, or heart failure should seek review earlier.

Attend an emergency department, or call 000, if you have any of the following red-flag features:

  • Severe shortness of breath, or breathlessness at rest
  • Chest pain, particularly with breathlessness
  • Blueness around the lips, fingers, or face (cyanosis)
  • Confusion or drowsiness
  • Coughing up significant amounts of blood (more than streaks)
  • Sudden onset of cough with choking (suggesting an inhaled foreign body, especially in a child)
  • A child with stridor, severe wheeze, or who is working hard to breathe (sucking-in of the chest wall, nasal flaring, grunting)
  • Collapse or fainting with cough

For these features, do not delay by booking telehealth — go straight to an emergency department.

How a telehealth GP can help with a cough

Most of the diagnostic information for cough comes from the history rather than a chest examination, which makes telehealth particularly well suited to the initial assessment. Your NewDoc GP will ask about the duration, character (dry or productive), and triggers of your cough, your other symptoms, any pre-existing respiratory or cardiac conditions, your medications, smoking history, and any features that would change management.

During the consult, your GP can:

  • Send an eScript for an inhaled bronchodilator, inhaled corticosteroid, or an appropriate oral antibiotic where indicated per Australian Therapeutic Guidelines
  • Issue an imaging referral for a chest X-ray to look for pneumonia, masses, or other findings
  • Issue a pathology referral for pertussis PCR, FBC and CRP, sputum culture, or other tests as clinically indicated
  • Issue a specialist referral (typically to a respiratory or general physician) for spirometry, lung function testing, or further investigation of chronic cough
  • Issue a medical certificate for work, school, or carer's leave (covering the period from when your symptoms started, where clinically appropriate)

For eligible Medicare cardholders, the consultation, eScript, referral, and certificate are all bulk billed with no out-of-pocket cost. Medications themselves are usually subsidised under the PBS at your pharmacy.

Treatment options for cough

For the typical viral cough, treatment is supportive: rest, fluids, paracetamol or ibuprofen for any associated aches or fever, steam inhalation, and (for adults and children over 12 months) honey, which has reasonable evidence for reducing cough frequency at night. Over-the-counter cough mixtures have limited evidence in adults and are not recommended for children under 6.

Where asthma is suspected — particularly if your cough is worse at night, after exercise, in cold air, or with laughter — a trial of an inhaled bronchodilator and short-acting inhaled corticosteroid is reasonable, per current Australian asthma guidelines. Spirometry confirms the diagnosis. Bacterial chest infection is treated with a targeted antibiotic course per Therapeutic Guidelines, with choice and duration tailored to severity, patient factors, and any allergies.

Cough caused by reflux, post-nasal drip, or an ACE inhibitor side-effect is treated by addressing the underlying cause rather than by suppressing the cough itself. Smoking cessation, if relevant, is the single highest-yield intervention for chronic cough.

Whooping cough (pertussis)

Pertussis is a bacterial infection that can cause prolonged, severe coughing fits, often with vomiting and characteristic ‘whooping’ on inhalation. In Australia, pertussis cases have risen since 2024 and the disease is most dangerous in infants under 12 months. Adults and adolescents can have an atypical, less dramatic presentation that is nonetheless highly infectious to vulnerable contacts.

Your GP can request a PCR swab during the catarrhal or early paroxysmal phase, and prescribe a macrolide antibiotic — typically azithromycin — to reduce transmission to close contacts. If you have been around an infant, a pregnant woman, or an immunocompromised household member, tell your GP at the start of the consult so the right management can be arranged urgently.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 12 May 2026. Editorial policy

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Frequently asked questions

Can a telehealth GP treat a cough?

Yes. A telehealth GP can take a focused history, ask about the type, duration and triggers of your cough, review any pre-existing asthma or reflux, and decide what — if any — treatment or testing is needed. Where appropriate, an eScript for inhalers, antibiotics, or other medication is sent to your phone within minutes. If a chest X-ray, blood test, or specialist referral is required, your GP can issue that during the consult.

Will I get antibiotics for a cough?

Most coughs in healthy adults are viral and resolve without antibiotics. Australian Therapeutic Guidelines and the RACGP recommend antibiotics only when there is clinical evidence of a bacterial chest infection, such as community-acquired pneumonia, an acute exacerbation of COPD, or pertussis (whooping cough). Antibiotic stewardship matters because inappropriate use drives resistance. Your GP will assess your symptoms, your risk factors, and (where relevant) your observations such as oxygen saturation if you have a home pulse oximeter, and prescribe only when clinically warranted.

When should a cough be assessed urgently in person or in an ED?

Attend an emergency department, or call 000, if you have severe shortness of breath, chest pain, blueness around the lips, confusion, coughing up significant amounts of blood, or rapidly worsening symptoms. Children with stridor (a high-pitched noise on breathing in), severe wheeze, or who are working hard to breathe also need urgent in-person review. For these features, do not delay by booking telehealth.

How long is a cough expected to last?

Most viral coughs settle within 2 to 3 weeks, though a post-viral cough can persist for up to 8 weeks after the initial infection has resolved. A cough lasting longer than 8 weeks is classed as chronic and warrants further assessment to look for asthma, gastro-oesophageal reflux, post-nasal drip (upper airway cough syndrome), an ACE inhibitor side-effect, or less commonly something more serious. Your telehealth GP can start that work-up.

What is whooping cough (pertussis) and can I be tested for it?

Whooping cough is a bacterial infection caused by Bordetella pertussis. It often starts as a cold, then progresses to severe coughing fits, sometimes followed by a high-pitched 'whoop' on inhalation, vomiting after coughing, or breath-holding spells in babies. It is highly infectious. Your GP can request a PCR swab or, in some cases, blood tests, and prescribe macrolide antibiotics — typically azithromycin — to reduce transmission in the early phase of illness. If you have been in contact with a vulnerable person (an infant, a pregnant woman, or an immunocompromised household member), tell your GP at the start of the consult.

Can my cough be from asthma even if I have never had asthma diagnosed?

Yes. Cough-variant asthma can present as a persistent dry cough — especially at night, after exercise, after laughter, or in cold air — without any wheeze. Your GP can review your history, consider a trial of inhaled bronchodilator and corticosteroid where appropriate per Therapeutic Guidelines, and refer for spirometry to confirm the diagnosis. If you have been using a reliever inhaler more than twice a week, your asthma is not well controlled and an asthma review is warranted.

Could my cough be a side-effect of my blood pressure medication?

Yes — ACE inhibitors (such as perindopril, ramipril, enalapril, lisinopril) cause a dry, tickly cough in roughly 10% of people who take them. The cough can start days to months after starting the medication. Your GP can review your medication list and, if appropriate, switch you to an angiotensin receptor blocker (ARB) such as candesartan or telmisartan, which does not cause cough. Do not stop your blood pressure medication without medical advice.

What can I do at home for cough?

Rest, fluids, and steam inhalation often help. Honey may reduce cough frequency in adults and children over 12 months (avoid in infants under 12 months due to botulism risk). Paracetamol or ibuprofen can ease an associated sore throat, headache, or muscle aches. Over-the-counter cough suppressants and expectorants have limited evidence for most adults and are not recommended for children under 6. Smoking and vaping prolong cough — stopping or pausing helps.

Can children with cough be assessed via telehealth?

Yes, telehealth is suitable for assessing children with cough in the first instance. NewDoc GPs can take a careful history from the parent, observe the child by video, and decide whether the cough is most likely viral, requires testing, or warrants in-person review. Children with stridor, severe wheeze, fast or laboured breathing, sucking-in of the chest wall, blueness around the lips, or who are refusing fluids need urgent in-person assessment — your GP will direct you appropriately.

Can I get a chest X-ray referral through telehealth?

Yes. Your telehealth GP can issue a bulk-billed chest X-ray referral during the consultation, sent electronically to the imaging provider of your choice. Common reasons for chest imaging include suspected pneumonia, a persistent cough beyond 3 weeks, productive cough with blood, or any concerning features identified during the consult. Imaging providers receive the referral within minutes.

Can I get a medical certificate for cough?

Yes. If your GP determines that you are unfit for work or study because of your cough or the underlying illness, they can issue a medical certificate during the consultation, sent electronically within minutes. Where clinically appropriate, the certificate can cover the period from when your symptoms started.

Is the cough consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders, so there is no out-of-pocket cost for the GP appointment. Any eScript, chest X-ray referral, pathology referral, specialist referral, or medical certificate issued during the consultation is included at no extra charge. Medications themselves are usually subsidised under the PBS at your pharmacy.

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