Erectile Dysfunction Treatment Online

Speak with a bulk billed telehealth GP about erectile dysfunction. Get a confidential assessment, prescriptions, and referrals from home.

Can a telehealth GP treat erectile dysfunction online?

Yes. An AHPRA-registered GP at NewDoc can take a confidential ED history by video, review your medications and cardiovascular risk, prescribe ED medication where clinically appropriate and safe, and arrange blood tests (testosterone, glucose, lipids) to investigate underlying causes. Psychological contributors can be addressed with a Mental Health Treatment Plan.

The consultation, eScript, pathology, and any specialist referral are bulk billed for eligible Medicare cardholders. ED can be an early sign of cardiovascular disease; in-person follow-up may be recommended for new ED in men over 40 or with risk factors.

What is erectile dysfunction?

Erectile dysfunction (ED) is the persistent inability to achieve or maintain an erection sufficient for satisfactory sexual activity. It is a common condition that affects approximately one in five Australian men over the age of 40, with prevalence increasing with age. ED can have a significant impact on confidence, quality of life, and relationships.

ED can have physical causes, psychological causes, or both. Many men feel uncomfortable raising the topic face-to-face; a confidential bulk billed telehealth consultation is often the fastest and most private way to start. In many cases, ED is treatable once the underlying cause is identified.

Symptoms of erectile dysfunction

Symptoms can develop gradually or appear suddenly. Common features include:

  • Difficulty achieving an erection at the start of sexual activity
  • Difficulty maintaining an erection during sexual activity
  • Reduced firmness or shorter-lasting erections
  • Reduced sexual desire or interest
  • Associated distress, anxiety about performance, or avoidance of intimacy

Occasional difficulty achieving an erection is common and not usually ED. Persistent difficulty for more than a few weeks, or difficulty that is affecting your confidence or relationship, is worth a GP assessment.

What causes erectile dysfunction?

ED is usually caused by a combination of physical and psychological factors. In men over 40, vascular causes are most common; in younger men, psychological factors tend to play a larger role. Common contributors include:

  • Cardiovascular. Reduced blood flow from narrowed arteries, high blood pressure, high cholesterol, or previous heart disease.
  • Diabetes. Affects both nerves and blood vessels supplying the penis.
  • Hormonal. Low testosterone, thyroid disease, or other endocrine conditions.
  • Medications. Some blood pressure medicines, antidepressants, and others can cause or worsen ED. Your GP can review whether an alternative is appropriate.
  • Lifestyle. Smoking, excessive alcohol, illicit drug use, obesity, and physical inactivity all reduce vascular and hormonal health.
  • Psychological. Stress, performance anxiety, depression, and relationship difficulties can cause ED on their own and commonly coexist with physical causes.
  • Neurological or post-surgical. Nerve damage, pelvic surgery (for example prostate cancer treatment), or spinal injury.

Identifying the likely contributors is the first step in treatment. Your GP will take a history, review medications, and screen for cardiovascular risk factors during the consultation.

When to see a doctor about erectile dysfunction

Book a GP (in person or via bulk billed telehealth) if:

  • You have persistent difficulty for more than a few weeks
  • The issue is causing distress or affecting your relationship
  • You have noticed a gradual decline in sexual function
  • You also have chest pain, breathlessness on exertion, or other cardiovascular symptoms
  • You have diabetes, high blood pressure, or a family history of heart disease

It is important not to ignore ED. It can be an early indicator of underlying health conditions, and many cases are treatable once those are addressed.

How a telehealth GP can help with erectile dysfunction

Many men find it easier to discuss ED in the privacy of a telehealth consultation than face-to-face. Initial assessment is based on history and cardiovascular risk rather than physical examination, so telehealth is well-suited. During the consult, your GP can:

  • Send an eScript for an appropriate ED medication directly to your phone where clinically indicated
  • Issue a pathology referral to screen for diabetes, cholesterol, testosterone, and thyroid function
  • Refer you to a specialist such as a urologist, endocrinologist, or cardiologist if needed
  • Create a Mental Health Treatment Plan and refer you to a psychologist if psychological factors are contributing
  • Review your current medications for potential contributors and propose alternatives
  • Discuss lifestyle changes and follow up on your progress

For eligible Medicare cardholders, the consultation and all of the above are bulk billed with no out-of-pocket cost. All conversations are confidential.

Risk factors for erectile dysfunction

Factors that raise the likelihood of ED include:

  • Age (more common over 40, increases further with each decade)
  • Cardiovascular disease, high blood pressure, high cholesterol
  • Type 2 diabetes
  • Obesity and physical inactivity
  • Smoking and heavy alcohol use
  • Some medications, including certain blood pressure and antidepressant classes
  • Depression, anxiety, chronic stress, and relationship difficulties
  • Prostate surgery, pelvic radiation, or neurological conditions

Several of these are modifiable. Addressing cardiovascular risk factors often improves erectile function as well as overall health.

ED medications: Viagra, Cialis, Levitra, Spedra

Australian Therapeutic Guidelines recommend phosphodiesterase type 5 (PDE5) inhibitors as first-line oral treatment for ED in men without contraindications. The four PDE5 inhibitors available in Australia are:

  • Sildenafil (Viagra) 25–100 mg — taken 30–60 minutes before sexual activity, effect lasts approximately 4 hours. Generic sildenafil is widely available and inexpensive. Take on an empty stomach for best effect.
  • Tadalafil (Cialis) 10–20 mg as needed, or 2.5–5 mg daily — the longest-acting PDE5 inhibitor, lasts up to 36 hours. Daily low-dose option provides spontaneity. Less affected by food than sildenafil.
  • Vardenafil (Levitra) 10–20 mg — taken 25–60 minutes before sex, effect lasts 4–5 hours. Alternative when sildenafil is poorly tolerated.
  • Avanafil (Spedra) 50–200 mg — fastest-onset PDE5 inhibitor (effect from 15–30 minutes). Useful when shorter onset is preferred.

Critical contraindication: all PDE5 inhibitors are contraindicated with nitrate medications (such as GTN sprays or isosorbide for angina) because the combination can cause life-threatening drops in blood pressure. Caution is also needed with alpha- blockers (used for BPH or blood pressure) and certain other medications. Your telehealth GP will review your full medication list, blood pressure, and cardiovascular history before prescribing.

Other treatment options

When oral PDE5 inhibitors are insufficient or not appropriate, several second-line options are available — typically via a urology referral:

  • Intracavernosal injection therapy (alprostadil) — direct injection into the penis, very effective; requires training in administration.
  • Intraurethral alprostadil — pellet inserted via the urethra.
  • Vacuum erection devices — non-pharmacological option, particularly useful after prostate surgery.
  • Penile implant surgery — for severe, treatment-resistant cases.
  • Testosterone replacement therapy — only where hypogonadism is confirmed on morning total testosterone and LH; specialist input is often involved.

A combined approach often works best — oral medication alongside addressing cardiovascular risk factors, mental health support, and lifestyle changes. Your GP will help weigh the options.

When to seek further investigation

ED can sometimes serve as an early warning sign of cardiovascular disease. The blood vessels supplying the penis are smaller than those supplying the heart, which means reduced blood flow may become apparent as ED before other cardiovascular symptoms develop. Your GP may recommend investigating your heart health as part of an ED assessment, particularly if you have other risk factors such as high blood pressure, diabetes, or a family history of heart disease.

Your GP may recommend blood tests to check for underlying causes, including tests for testosterone, blood sugar, lipids, and thyroid function. Identifying and managing these factors early may help improve both erectile function and overall health.

In some cases, your GP may recommend a specialist referral. A urologist may be appropriate if there are structural or urological factors contributing to ED, while an endocrinologist may help if hormonal imbalances are identified. Your online GP can arrange these referrals as part of your treatment plan.

Psychological support can also be an important part of managing ED. If stress, anxiety, depression, or relationship difficulties are contributing factors, your GP may suggest a Mental Health Treatment Plan and a referral to a psychologist.

How to book

Visit NewDoc bulk billed telehealth to book a confidential consultation. Eligibility is checked automatically, same-day appointments are available seven days a week, and for eligible Medicare patients, there is no out-of-pocket cost for the consult, any eScript, or any referral issued during the appointment.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 12 May 2026. Editorial policy

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Frequently asked questions

Can a telehealth GP prescribe medication for erectile dysfunction?

Yes. An AHPRA-registered GP can prescribe medication for erectile dysfunction during a telehealth consultation if they determine it is clinically appropriate and safe based on your medical history, current medications, and cardiovascular risk. The eScript is sent to your phone within minutes and can be filled at any Australian pharmacy.

What is the most common cause of ED?

ED is typically caused by a combination of physical and psychological factors rather than a single cause. In men over 40, vascular causes (affecting blood flow, such as cardiovascular disease, diabetes, or high blood pressure) are most common. In younger men, psychological factors such as stress, anxiety, or relationship difficulties often play a larger role. Your GP will assess the most likely contributors in your situation.

Can stress or anxiety cause ED?

Yes. Psychological factors including stress, anxiety (especially performance anxiety), depression, and relationship difficulties can cause or worsen ED on their own, and commonly coexist with physical causes. Addressing mental health where it contributes is an important part of treatment. Your GP can discuss options including psychological therapy referrals and Mental Health Treatment Plans.

Can ED be reversed or cured?

Many cases of ED are treatable, and some can be reversed when the underlying cause is addressed (for example, optimising cardiovascular health, adjusting medications, treating depression, or reducing alcohol). Medication and lifestyle changes can improve function for most men, although outcomes vary. There is no guaranteed cure; your GP will tailor a plan to your individual situation.

Is ED more common with age?

Yes. ED prevalence increases with age. Around one in five Australian men over 40 experience ED, rising to around half of men over 70. Age itself is not a direct cause; instead, age-related conditions such as cardiovascular disease, diabetes, and medication side effects drive the increase. ED is not an inevitable part of ageing.

Will I need blood tests for erectile dysfunction?

Your GP may recommend blood tests to screen for underlying causes such as diabetes, cholesterol, hormonal imbalances (including testosterone), or other cardiovascular risk factors. If tests are needed, your GP can issue a pathology referral electronically during the telehealth consultation.

Is erectile dysfunction a sign of heart disease?

It can be. ED and cardiovascular disease share similar underlying mechanisms, and reduced blood flow often appears in the smaller penile arteries before it shows up in the coronary arteries. For this reason, a GP will typically check cardiovascular risk factors (blood pressure, cholesterol, diabetes status, smoking, family history) as part of an ED assessment. Early identification can help protect both sexual and overall cardiovascular health.

Is the consultation confidential?

Yes. All NewDoc telehealth consultations are private and confidential, conducted by Australian-trained GPs. Many men find it easier to discuss ED via a video or phone call from home than in a waiting-room setting. The same confidentiality standards that apply to any GP visit apply to telehealth.

Can I get ED medication on the same day via telehealth?

In many cases, yes. If your GP determines medication is clinically appropriate during the consultation, the eScript is typically sent to your phone within minutes of the call ending. Some men may need a brief cardiovascular assessment (including baseline blood tests) before medication can be safely prescribed, particularly if you have relevant heart or blood pressure conditions. Your GP will advise.

Is it safe to get ED treatment from an online doctor?

Yes, when the online service uses Australian-trained GPs who take a proper medical history and assess cardiovascular risk. ED medication can interact with some heart medications (particularly nitrates), so a clinical consultation is essential to check for contraindications before any prescription is issued. NewDoc does not offer medication without a consultation.

How much does an erectile dysfunction consultation cost?

For eligible Medicare cardholders, NewDoc telehealth consultations are bulk billed with no out-of-pocket cost. Any eScript, pathology referral, or specialist referral issued during the consultation is included. Medication itself has standard pharmacy costs (PBS subsidised where applicable).

Can I get a follow-up appointment for ED treatment?

Yes. Follow-up appointments are an important part of managing ED. They allow your GP to assess your response to treatment and adjust the plan if needed. NewDoc bulk bills follow-up consultations for eligible Medicare cardholders, so there is no out-of-pocket cost.

Can I get erectile dysfunction treatment online in Australia?

Yes. ED is one of the conditions commonly assessed via telehealth because initial evaluation is based on history, symptoms, and cardiovascular risk factors rather than physical examination. A bulk billed NewDoc GP can conduct the assessment confidentially and, if clinically appropriate, prescribe treatment, arrange blood tests, and refer you to a specialist where needed.

How does telehealth erectile dysfunction treatment work?

Book a bulk billed telehealth consultation, join the confidential video or phone call with an AHPRA-registered GP, and discuss your symptoms, general health, current medications, and any cardiovascular risk factors. If treatment is indicated, your GP can prescribe appropriate medication, issue a pathology referral, or arrange a specialist referral. The eScript is sent to your phone and can be filled at any Australian pharmacy.

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