Can a telehealth GP assess a fever in adults online?
Yes for many cases. An AHPRA-registered GP at NewDoc can take a focused history, identify the likely cause (viral upper respiratory infection, influenza, COVID-19, gastroenteritis, UTI, sinusitis), arrange pathology, prescribe antivirals or antibiotics where clinically appropriate per Australian Therapeutic Guidelines, and issue a same-day medical certificate. The consultation, eScript, pathology, and certificate are bulk billed for eligible Medicare cardholders.
Seek emergency care for severe shortness of breath, chest pain, confusion, non- blanching rash, neck stiffness, severe abdominal pain, very high fever (>40°C) not responding to paracetamol, signs of sepsis, or recent travel to malaria-endemic regions. Pregnant women, elderly adults, and immunocompromised patients should seek review earlier.
What is fever?
Fever is a body temperature of 38.0°C or higher and is one of the most common reasons Australian adults see a GP. It is the body's response to infection or inflammation — not a disease in its own right. The temperature itself is generally not harmful in healthy adults; what matters is identifying the underlying cause and how unwell the person is.
Most adult fevers are viral and settle within 3 to 7 days with rest, fluids, and simple analgesia. A smaller proportion are bacterial and may benefit from antibiotics or specific treatment. Some presentations need in-person or emergency assessment — these are listed below. Telehealth is well suited to the initial assessment of most adult fevers because diagnosis is largely from history rather than physical examination.
Common causes of fever in adults
- Cold, flu, and COVID-19 — by far the most common cause of acute febrile illness in Australian adults
- Acute gastroenteritis — fever with vomiting, diarrhoea, abdominal pain
- Urinary tract infection — fever with burning urination, frequency, urgency, suprapubic or flank pain
- Sore throat / tonsillitis — fever with throat pain, swollen lymph nodes
- Acute sinusitis — fever with facial pain, nasal discharge, headache
- Chest infection / pneumonia — fever with cough, breathlessness, chest pain
- Skin or soft-tissue infection — cellulitis, abscess
- Glandular fever (Epstein-Barr virus), particularly in younger adults
- Pertussis (whooping cough), with severe cough and post-cough vomiting
- Travel-related illness (malaria, dengue, typhoid) — fever within 12 months of travel
- Less common: bloodstream infection, endocarditis, intra-abdominal abscess, tuberculosis, autoimmune disease
When to see a GP, and when to go straight to an ED
Book a GP (in person or via bulk billed telehealth) if your fever has lasted more than 3 to 5 days, is recurring, is high (>39°C), or is associated with significant symptoms. People at higher risk of complications (pregnant, aged 65+, immunocompromised, chronic disease, recent international travel) should seek review early.
Attend an emergency department, or call 000, if you have any of the following:
- Fever with severe shortness of breath, chest pain, or breathlessness at rest
- Confusion, drowsiness, or being difficult to rouse
- Non-blanching rash (does not fade when pressed with a glass) — possible meningococcal disease
- Neck stiffness, severe headache, or photophobia (possible meningitis)
- Severe abdominal pain
- Signs of sepsis: rapid breathing, fast heart rate, cold mottled skin, low blood pressure
- Very high temperature (>40°C) not responding to paracetamol or ibuprofen
- Persistent vomiting preventing fluid intake or signs of dehydration
- Recent travel within 12 months to a malaria-endemic region
- New seizure with fever
For these features, do not delay by booking telehealth — go straight to an emergency department.
How a telehealth GP can help with a fever
Adult fever assessment is largely history-based — pattern of fever, associated symptoms, recent illness, travel and contact history, immunisation status, current medications, and any red-flag features. A NewDoc GP can take that history thoroughly by video.
During the consult, your GP can:
- Send an eScript for an antiviral (oseltamivir/Tamiflu for eligible influenza within 48h, Paxlovid for eligible COVID-19 within 5d), antibiotic where clinically appropriate, or symptomatic relief
- Issue a pathology referral for FBC, CRP, urine culture, respiratory virus PCR, or malaria film (travel-related)
- Issue an imaging referral (chest X-ray for suspected pneumonia, ultrasound for suspected abdominal source)
- Refer you to a specialist (infectious diseases for prolonged or unexplained fever; respiratory, gastroenterology, urology as relevant)
- Direct you to in-person GP review, urgent care, or ED where severity warrants
- Issue a medical certificate for time off work, school, or carer responsibilities
For eligible Medicare cardholders, the consultation, eScript, referral, and certificate are all bulk billed with no out-of-pocket cost.
Home care for adult fever
For most viral fevers in otherwise healthy adults, supportive care is enough: rest, plenty of fluids, light clothing, lukewarm sponging if it helps. Paracetamol 1 g every 4–6 hours (maximum 4 g in 24 hours) and ibuprofen 400 mg every 6–8 hours with food can both reduce fever and ease aches. Don't combine ibuprofen with other NSAIDs, and avoid ibuprofen if you have kidney disease, peptic ulcer disease, or are dehydrated. Monitor for the red-flag features above and book a GP review if symptoms worsen or fever persists beyond 3 to 5 days.
References
- Fever in adults, Healthdirect Australia
- Fever, Better Health Channel
- Antibiotic prescribing for acute febrile illness, Therapeutic Guidelines (eTG)
- Sepsis, Healthdirect Australia
This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.
Last reviewed 12 May 2026. Editorial policy