What's the difference between NewDoc and Doccy?
NewDoc bulk-bills every consultation it offers at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. Operating hours are generally 8 am to 11 pm most days, with availability varying day to day. Doccy is private-pay only and operates 24/7 via a form-based flow: its certificates are $12.90 (1-day) or $28 (2-5 days). A specialist referral shows a $32 price but is marked 'coming soon', and prescriptions, weight loss, and blood tests are also listed as 'coming soon' with no live price.
Both services use AHPRA-registered practitioners. NewDoc states it uses FRACGP-qualified Australian-trained general practitioners only. Doccy describes its practitioners as AHPRA-registered doctors but does not publicly itemise its training mix. For Medicare-eligible patients within NewDoc's operating window, NewDoc is structurally cheaper for anything bulk-billed; outside those hours Doccy may be the only one of the two available.
NewDoc vs Doccy at a glance
NewDoc and Doccy are both AHPRA-registered Australian telehealth services. They sit at different ends of the pricing-model spectrum: NewDoc bulk-bills every consultation it offers under Medicare for eligible cardholders, while Doccy is private-pay with a per-product fee model. Doccy's headline product is medical certificates from $12.90 for a 1-day certificate.
The table below compares the two services on the dimensions that drive the actual cost and experience of a visit. Comparison data verified as at 6 June 2026.
| Dimension | NewDoc | Doccy |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | From $12.90 (1-day medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | AHPRA-registered doctors |
| Same-day availability | Yes | Yes (24/7 form-based) |
| Mental health care plan | Yes (bulk-billed) | Not publicly listed |
| Referrals | Yes (included in consult) | Specialist referral shown at $32 but marked 'coming soon' (not yet live) |
Comparison data verified as at 6 June 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check Doccy directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheapest for any Medicare-eligible patient who needs a script, certificate, referral, or mental health care plan: all of those are included in the single bulk-billed consultation at $0.
Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically.
- You need ongoing chronic-condition care (diabetes, hypertension, mental health) and want every review consultation, pathology order, and script repeat at $0.
- You need a mental health care plan included in the bulk-billed consultation.
- You need a specialist or pathology referral as part of the same consultation.
When Doccy might fit
Doccy's public site is heavily oriented around fast medical certificates with a headline price of $12.90 for a 1-day certificate. For some specific situations that may suit. Choose Doccy if any of the following apply:
- You only need a single-day medical certificate and want the lowest publicly listed certificate price.
- You are not Medicare-eligible and want a fast 2-minute consultation form rather than a scheduled appointment.
- You prefer Doccy's 24/7 form-based flow and don't need a service NewDoc includes in its bulk-billed consult (mental health care plan, specialist referral, pathology referral).
What we can and can't compare
For the dimensions Doccy publishes on its public site (medical certificate price, 24/7 availability, AHPRA-registered doctors, list of services offered) we can compare directly. For dimensions Doccy does not publicly publish (prices for prescriptions, weight loss, and blood tests, mental health care plan availability, training mix of its practitioners) we can only describe NewDoc's offering and note where Doccy's information is not publicly listed.
For Medicare-eligible patients the bulk-billing decision is decisive: NewDoc's consultation, eScript, mental health care plan, and any same-visit referral are $0; Doccy is private-pay. For non-Medicare patients or patients only seeking a single-day medical certificate, Doccy's $12.90 certificate price is the cheapest publicly listed option in the market we can verify.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 6 June 2026. Before you book, confirm current pricing on NewDoc's pricing page and check Doccy's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 6 June 2026. Editorial policy