Conjunctivitis Treatment Online

See a bulk billed telehealth GP for conjunctivitis. Get prescriptions for eye drops and treatment advice from home.

What is conjunctivitis?

Conjunctivitis, commonly known as pink eye, is an inflammation of the conjunctiva — the thin, clear membrane that covers the white of the eye and lines the inner eyelids. It is one of the most common eye conditions in Australia and can be caused by bacterial or viral infections, allergies, or irritants.

Symptoms typically include redness in one or both eyes, itching or a gritty sensation, discharge that may form a crust overnight, tearing, and swollen eyelids. While uncomfortable, most cases of conjunctivitis are mild and resolve with appropriate treatment. However, it is important to have your symptoms assessed to determine the cause and receive the right treatment.

When to see a doctor about conjunctivitis

You should see a GP if you have eye redness that is not improving after a few days, if there is significant discharge from your eye, if you wear contact lenses and develop eye symptoms, or if you are unsure whether your symptoms are conjunctivitis or something more serious.

Seek urgent in-person care if you experience severe eye pain, significant sensitivity to light, blurred vision that does not clear with blinking, or if you have had a recent eye injury. These symptoms may indicate a more serious condition that requires immediate examination. A specialist referral to an ophthalmologist may be arranged if needed.

How a telehealth GP can help with conjunctivitis

A telehealth consultation via video is well suited for assessing conjunctivitis. Your GP can observe the appearance of your eye through the camera, ask about your symptoms, and determine the likely cause. This allows them to recommend appropriate treatment without you needing to travel to a clinic while potentially infectious.

Your GP can prescribe eye drops or other medication if clinically indicated, provide advice on hygiene measures to prevent spreading the infection, issue a medical certificate if needed, and advise when to seek further care. If your GP feels an in-person examination is necessary, they will let you know.

Treatment options for conjunctivitis

Treatment depends on the cause of your conjunctivitis. Bacterial conjunctivitis may be treated with prescription antibiotic eye drops or ointment, which your GP can prescribe if clinically appropriate. Viral conjunctivitis typically resolves on its own within one to two weeks, but your GP may recommend measures to manage symptoms.

Allergic conjunctivitis may be managed with antihistamine eye drops or oral antihistamines. If you experience recurrent allergic conjunctivitis, your GP can discuss longer-term management strategies, potentially including a referral for allergy testing.

General measures that may help include using cool compresses, avoiding touching or rubbing your eyes, washing hands frequently, and avoiding sharing towels or pillowcases. If you wear contact lenses, your GP will likely advise you to stop wearing them until your symptoms have fully resolved.

Reviewed by Dr. Jason Yu FRACGP

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Frequently asked questions

Can a telehealth GP diagnose conjunctivitis?

Yes. In many cases, a GP can assess conjunctivitis via a video consultation by observing your eye and discussing your symptoms. If your GP requires a closer examination, they will advise you to attend an in-person appointment.

Can I get a prescription for eye drops via telehealth?

Yes. If your GP determines that prescription eye drops are clinically appropriate for your conjunctivitis, they can send a prescription electronically to your preferred pharmacy.

How do I know if my conjunctivitis is bacterial or viral?

Your GP can help differentiate between bacterial and viral conjunctivitis based on your symptoms, the appearance of any discharge, and how your symptoms developed. Bacterial conjunctivitis often produces a thick, yellow-green discharge, while viral conjunctivitis typically causes watery discharge.

Do I need to stay home from work with conjunctivitis?

Infectious conjunctivitis (bacterial or viral) is contagious. Your GP can advise whether you need time off and can provide a medical certificate if required. Generally, you should avoid close contact with others until discharge has resolved.

When should I see a doctor urgently about my eye?

Seek urgent care if you experience significant eye pain, sensitivity to light, blurred vision, or if symptoms worsen despite treatment. These may indicate a more serious eye condition requiring prompt in-person assessment.

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