NewDoc Research

First-party data reports on Australian primary care

NewDoc publishes reports built from our own utilisation data, benchmarked against the authoritative national sources: AIHW MyHospitals, ABS Patient Experience Survey, Productivity Commission Report on Government Services, and the Department of Health, Disability and Ageing, alongside reference pages that compile open national data such as AIHW's Medicare bulk billing figures. Aggregate figures, no personally identifiable information.

Reports

  • Published 5 November 2026

    GP Bulk Billing Rates by Council Area

    The share of GP visits bulk billed in every Australian council area, plus each state and territory, age group and socioeconomic area, from AIHW Medicare data. Refreshed after each quarterly AIHW release.

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  • Published 5 November 2026

    When Are Emergency Departments Busiest?

    When NSW and SA public emergency departments have the most and fewest patients waiting, by hour of day, day of the week and hospital, from NewDoc's 10-minute record of the NSW Health and SA Health live feeds.

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  • Published 31 July 2026

    When Australia Calls In Sick

    The Monday sickie is a myth in telehealth data: Tuesday is the biggest online GP day. Eight winter weeks of NewDoc consultations on when Australians book, how fast they are seen, what winter changed, and the certificate numbers behind the folklore.

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  • Published 11 June 2026 · Last reviewed 17 October 2026

    Australian Telehealth Statistics

    The key telehealth numbers in one sourced page: national usage from the ABS Patient Experiences survey, access and wait-time figures from NewDoc's published reports, and what Australians actually use online GPs for. Updated as new data lands.

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  • Published 11 June 2026

    NewDoc Telehealth Tracker

    A quarterly view of what Australians bring to an online GP: the presentation mix by clinical category, each edition covering a stated data window, built from NewDoc's de-identified pre-consultation data. Percentages only, by design.

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  • Published 15 May 2026 · Last reviewed 25 September 2026

    State of Online GP in Australia 2026

    Top reasons Australians use an online GP, median booking-to-consult wait time, and a snapshot of patient gender distribution, from NewDoc's April 2026 utilisation data and current active patient base.

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  • Published 15 May 2026 · Last reviewed 4 July 2026

    Telehealth vs ED Wait Times in Australia 2026

    Australia's same-day GP access gap and the role bulk billed telehealth plays in filling it. Three-way comparison of telehealth, Medicare Urgent Care Clinics, and public EDs across access, cost, and predictability, benchmarked against AIHW, ABS, Productivity Commission, and the DoH UCC evaluation.

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Publication calendar

NewDoc Research publishes on a fixed cadence, sized to what the underlying data genuinely supports:

Methodology and citation

Every report is built from NewDoc's own aggregated, pseudonymous utilisation data (no personally identifiable information) and cross-referenced with the most recent published figures from AIHW, ABS, the Productivity Commission, and the Department of Health, Disability and Ageing. Each report carries an explicit methodology section, a limitations section, and a how-to-cite block so journalists and AI engines can attribute the work cleanly.

For the underlying anonymised data extract, methodology deep-dive, or media use, contact research@newdoc.com.au.

About NewDoc

NewDoc is an Australian bulk billed telehealth GP service founded in 2025. All consulting doctors are fellowed specialist GPs. Clinical oversight is provided by Dr Jason Yu (FRACGP, AHPRA reg MED0001928458). NewDoc consultations are bulk billed for eligible Medicare cardholders, including prescriptions, medical certificates, and specialist referrals issued during the consult.