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Shingles Treatment Online

Speak with a bulk billed telehealth GP about shingles. Early assessment, antiviral prescriptions where indicated, and pain management.

What is shingles?

Shingles (herpes zoster) is a painful rash caused by the same virus that causes chickenpox. After a chickenpox infection the virus remains dormant and can reactivate later in life, typically causing a painful, blistering rash on one side of the body or face.

Early treatment with antivirals — ideally within 72 hours of rash onset — may reduce the severity and duration. Pain management and careful wound care are also important. Some people develop long-lasting nerve pain (postherpetic neuralgia) after the rash clears.

How a telehealth GP can help

A NewDoc GP can assess your symptoms and the rash via video, prescribe antiviral medication if clinically appropriate, and provide guidance on pain management. If the rash is near the eye, ear, or is severe, your GP may recommend urgent in-person review. Your GP can also discuss the shingles vaccine.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 16 April 2026. Editorial policy

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Frequently asked questions

Can a telehealth GP treat shingles?

Yes, in many cases. A GP can assess your symptoms and rash via a video consultation, prescribe antiviral medication if indicated, and advise on pain management. Early treatment is important — ideally within 72 hours of rash onset.

Is the shingles vaccine available via telehealth?

A GP can advise on shingles vaccination eligibility and provide a prescription or referral where appropriate. Vaccination itself must be administered in person by an immuniser.

What if my rash is on my face or near my eye?

Shingles on the face, especially near the eye, needs urgent in-person assessment to prevent complications. Please attend your nearest GP clinic, emergency department, or call 000 if severe.

Is the consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders, with no out-of-pocket cost for the consultation or eScripts.

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