What is an X-ray?
An X-ray is a quick imaging test that uses a small dose of ionising radiation to produce pictures of structures inside the body, most commonly bones and the chest. X-rays are often the first imaging test used to assess suspected fractures, joint problems, and some chest or abdominal symptoms.
The images are reviewed by a radiologist, who writes a report and sends it to your referring GP. X-rays are widely available at imaging centres across Australia and are usually straightforward to book.
When an X-ray is ordered
Your GP may recommend an X-ray for persistent joint pain, suspected fractures, injuries that are not improving, chronic back pain with specific features, cough or breathing concerns, or to assess changes consistent with osteoarthritis. X-rays can also be used to monitor known conditions or follow up after treatment.
X-rays are less useful for soft tissues, where ultrasound or MRI may be more informative. Your GP will consider your symptoms and choose the most appropriate imaging modality based on Australian guidelines and your individual situation.
How to get an X-ray referral online
Book a telehealth consultation with a NewDoc GP and describe your symptoms, any recent injuries, and relevant medical history. If your GP determines an X-ray is clinically appropriate, the referral will be emailed to you after the appointment. You can then attend any imaging centre in Australia for the scan.
The consultation is bulk billed for eligible Medicare patients, and X-rays ordered on clinical grounds attract a Medicare rebate. Many imaging centres bulk bill standard X-rays; some may charge a gap fee. The imaging centre can confirm costs at the time of booking.
What to expect at the imaging provider
X-rays are widely available at I-MED Radiology, Sonic Healthcare-affiliated practices, and many local radiology clinics. Most centres accept walk-ins for standard X-rays, though booking in advance can reduce waiting times. Bring your referral, Medicare card, and any previous imaging.
On the day, the radiographer will position you for the views requested in your referral and may ask you to hold your breath briefly. The scan itself is usually quick. You can resume normal activities straight afterwards.
Understanding results
The radiologist's written report is sent electronically to your NewDoc GP, usually within a few business days. Your GP will review the findings in the context of your symptoms and other tests and contact you to discuss them.
Depending on the findings, your GP may recommend further imaging such as a CT scan, a specialist referral, or management such as physiotherapy, lifestyle advice, or medication, subject to clinical appropriateness.
When telehealth may not be suitable
Telehealth is well suited to arranging X-ray referrals and reviewing results. However, if you have suffered a significant injury with deformity, cannot bear weight on a limb, have a severe head injury, or are struggling to breathe, you should seek urgent in-person or emergency assessment. Book a bulk billed telehealth consultation to discuss whether an X-ray is right for your situation.
References
- X-ray, Healthdirect Australia
- Inside Radiology: Plain radiography (X-ray), Royal Australian and New Zealand College of Radiologists
- Medicare Benefits Schedule: diagnostic imaging services, Australian Government Department of Health and Aged Care
This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.
Last reviewed 22 April 2026. Editorial policy