Get an X-ray referral online. Bulk billed

See a GP via telehealth and receive your X-ray referral by email. Bone, chest and joint X-rays at Medicare-eligible imaging providers.

What is an X-ray?

An X-ray is a quick imaging test that uses a small dose of ionising radiation to produce pictures of structures inside the body, most commonly bones and the chest. X-rays are often the first imaging test used to assess suspected fractures, joint problems, and some chest or abdominal symptoms.

The images are reviewed by a radiologist, who writes a report and sends it to your referring GP. X-rays are widely available at imaging centres across Australia and are usually straightforward to book.

When an X-ray is ordered

Your GP may recommend an X-ray for persistent joint pain, suspected fractures, injuries that are not improving, chronic back pain with specific features, cough or breathing concerns, or to assess changes consistent with osteoarthritis. X-rays can also be used to monitor known conditions or follow up after treatment.

X-rays are less useful for soft tissues, where ultrasound or MRI may be more informative. Your GP will consider your symptoms and choose the most appropriate imaging modality based on Australian guidelines and your individual situation.

How to get an X-ray referral online

Book a telehealth consultation with a NewDoc GP and describe your symptoms, any recent injuries, and relevant medical history. If your GP determines an X-ray is clinically appropriate, the referral will be emailed to you after the appointment. You can then attend any imaging centre in Australia for the scan.

The consultation is bulk billed for eligible Medicare patients, and X-rays ordered on clinical grounds attract a Medicare rebate. Many imaging centres bulk bill standard X-rays; some may charge a gap fee. The imaging centre can confirm costs at the time of booking.

What to expect at the imaging provider

X-rays are widely available at I-MED Radiology, Sonic Healthcare-affiliated practices, and many local radiology clinics. Most centres accept walk-ins for standard X-rays, though booking in advance can reduce waiting times. Bring your referral, Medicare card, and any previous imaging.

On the day, the radiographer will position you for the views requested in your referral and may ask you to hold your breath briefly. The scan itself is usually quick. You can resume normal activities straight afterwards.

Understanding results

The radiologist's written report is sent electronically to your NewDoc GP, usually within a few business days. Your GP will review the findings in the context of your symptoms and other tests and contact you to discuss them.

Depending on the findings, your GP may recommend further imaging such as a CT scan, a specialist referral, or management such as physiotherapy, lifestyle advice, or medication, subject to clinical appropriateness.

When telehealth may not be suitable

Telehealth is well suited to arranging X-ray referrals and reviewing results. However, if you have suffered a significant injury with deformity, cannot bear weight on a limb, have a severe head injury, or are struggling to breathe, you should seek urgent in-person or emergency assessment. Book a bulk billed telehealth consultation to discuss whether an X-ray is right for your situation.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 22 April 2026. Editorial policy

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Frequently asked questions

What can an X-ray show?

X-rays are well suited to imaging bones and the chest. They are commonly used to assess suspected fractures, bone and joint changes, chest conditions such as pneumonia, and some abdominal conditions. Your GP will discuss whether an X-ray is the most appropriate test for your symptoms.

Can I get an X-ray referral via telehealth?

Yes. Australian GPs can issue X-ray referrals via telehealth. Your NewDoc GP will take your history during a video or phone consultation and provide a referral if clinically appropriate. The referral is emailed to you after the appointment.

Is the consultation bulk billed?

Yes, for eligible Medicare patients. NewDoc bulk bills the telehealth consultation to Medicare at no out-of-pocket cost. The X-ray referral itself is included at no extra charge.

Is an X-ray bulk billed at the imaging centre?

Many X-rays attract a Medicare rebate with a valid GP referral. A number of imaging providers bulk bill simple X-rays, though some may charge a gap fee. Availability varies by provider and location. The imaging centre can confirm costs when you book.

Do I need to prepare for an X-ray?

X-rays generally require no special preparation. You may be asked to remove jewellery or metal objects and to wear a gown for certain views. If you are pregnant or think you might be, let your imaging centre know before the scan so they can consider alternatives.

How much radiation is involved?

X-rays use a small dose of ionising radiation. For a single X-ray, the dose is generally considered low by Australian imaging bodies. Your GP will only order an X-ray when the clinical benefit outweighs the small risk and will discuss any concerns you may have.

How quickly will I get results?

The radiologist's report is sent electronically to your NewDoc GP, usually within a few business days. Your GP will review the findings and contact you to discuss them and any next steps.

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