NewDoc vs Qoctor

What each service costs, what's included in a visit, and which one fits your situation.

What's the difference between NewDoc and Qoctor?

It comes down to how you pay. If you're an eligible Medicare cardholder, NewDoc bulk-bills your consultation at $0, with the eScript and any same-visit referral or certificate included. Qoctor, per its public site, charges privately for each product: medical certificate from $14.99, GP appointment $49.99, online prescription $24.99 to $31.99, specialist referral from $29.99, and blood test referral $39.99 to $49.99.

Who treats you differs too. At NewDoc it's always a fellowship-qualified GP. Qoctor describes its practitioners as AHPRA-registered doctors and doesn't spell out their GP or FRACGP status.

NewDoc vs Qoctor at a glance

NewDoc and Qoctor are both Australian online doctor services. Both consult by video, by phone, or through an online questionnaire a doctor reviews. The real difference is how you pay. Qoctor charges a separate fee for each product, so your cost depends on how many things you need. NewDoc bills your consultation to Medicare, so if you're an eligible cardholder you pay $0 out of pocket, with the eScript and any same-visit document included.

The table below shows how the two compare on what you pay and what you get. Comparison data verified as at 8 August 2026.

NewDoc bulk-bills the consultation under Medicare at $0 for eligible cardholders, with the eScript and any same-visit referral or certificate included. Qoctor is private-pay per product: medical certificate from $14.99, GP appointment $49.99, online prescription from $24.99, and specialist referral from $29.99.

Side-by-side comparison table.
DimensionNewDocQoctor
Pricing modelBulk-billed Medicare consultPer-product fee
Lowest listed price$0 (Medicare)From $14.99 (medical certificate)
Bulk-billed?YesNo
Doctor typeFellowship-qualified specialist GPs onlyAHPRA-registered doctors (GP/FRACGP status not publicly specified)
Same-day availabilityYesYes (most services a 1 to 2 hour wait per their site)
Mental health care planNo (from 1 Nov 2025 Medicare requires plans from your MyMedicare practice or usual GP; NewDoc GPs can still do mental health consults and psychiatrist referrals)Not publicly listed (asthma and allergy action plans offered)
ReferralsYes (included in consult)Specialist referral from $29.99; blood test referral $39.99 to $49.99 (separate fees)

Comparison data verified as at 8 August 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check Qoctor directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.

When NewDoc fits

If you're Medicare eligible, NewDoc is the cheaper of the two, and the gap grows every time you need more than one document. NewDoc is the better fit if:

  • You're Medicare eligible and want your consultation and any documents issued at $0 out of pocket.
  • You want a fellowship-qualified, Australian-trained GP on the call.
  • You need a few things at once, say a script plus a referral plus a certificate, and don't want to pay a separate fee for each.
  • You need mental health support or a psychiatrist referral, bulk billed in the same visit.
  • You're managing an ongoing condition and want every review and script repeat bulk billed.

When Qoctor might fit

There are real situations where Qoctor's pay-per-item pricing is the sensible choice:

  • You're not Medicare eligible and need a single, low-cost item, such as a short medical certificate from $14.99.
  • You want to pay for one specific item only, and you don't need a full consultation or any included documents.
  • You already use Qoctor and would rather keep your care in one place.

Worked example: a single multi-need visit

Say you're Medicare eligible and need three things sorted at once: a repeat script, a blood test referral, and a medical certificate. On the publicly listed prices as at 8 August 2026:

  • NewDoc: $0. A single bulk-billed consultation covers all three documents.
  • Qoctor: online prescription from $24.99, blood test referral from $39.99, and medical certificate from $14.99, charged separately, for roughly $79.97 before any priority-access add-on.

For a single low-cost item such as a short certificate, Qoctor's from-$14.99 price can be competitive. The bulk-billed model pulls ahead as soon as a visit needs a consultation or more than one document.

Verify both before booking

Prices and rules change, so don't just take our word for it. Every claim above was checked against each provider's own website as at 8 August 2026. Before you book, confirm current pricing on NewDoc's pricing page and check Qoctor's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 8 August 2026. Editorial policy

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Frequently asked questions

Is NewDoc cheaper than Qoctor?

If you're Medicare eligible, yes. NewDoc bulk-bills your consultation under Medicare at $0, with the eScript and any same-visit referral or certificate included. Qoctor charges per product, per its public site as at the verification date below: medical certificate from $14.99, GP appointment $49.99, online prescription $24.99 to $31.99, specialist referral from $29.99, and blood test referral $39.99 to $49.99. The costs add up when you need more than one document from the same visit.

Does Qoctor bulk bill?

No, per Qoctor's public site as at the verification date below. Qoctor charges privately, with a separate fee for each product. NewDoc bulk-bills the consultation under Medicare for eligible cardholders, and your script and any same-visit referral or certificate come at no extra cost.

Are both services staffed by GPs?

At NewDoc, yes. It uses fellowship-qualified, Australian-trained GPs exclusively. Qoctor describes its practitioners as experienced, AHPRA-registered doctors, and the page sampled does not say whether they are GPs or hold FRACGP fellowship. Both services require AHPRA registration, as every service operating in Australia must.

Can both issue same-day eScripts and medical certificates?

Yes. Both offer same-day telehealth, often through an online questionnaire a doctor reviews, with your eScript sent to your phone by SMS. The difference is what you pay. Qoctor charges a separate fee for each product. NewDoc includes the eScript and any same-visit certificate or referral in the one bulk-billed consultation.

Does Qoctor offer a mental health care plan?

Qoctor's public site lists asthma and allergy action plans. A mental health care plan was not listed on the page sampled. NewDoc does not offer them either: from 1 November 2025, Medicare requires the plan, its reviews, and the psychology referral to come from your MyMedicare-registered practice or usual GP, which a telehealth-only service cannot be. A NewDoc GP can still provide bulk billed mental health consultations, psychiatrist referrals, and guidance on getting a plan from your usual practice.

Which service is better for a multi-need visit?

If you need a few things from one visit, a bulk-billed consultation usually works out cheaper, because the script, certificate, and any referral are included at $0. On Qoctor, each product carries its own fee, so a visit that needs a script and a referral and a certificate means three separate charges.

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