What's the difference between NewDoc and Qoctor?
NewDoc bulk-bills the consultation at $0 for eligible Medicare cardholders, with the eScript, mental health care plan, and any same-visit referral or certificate included. Per Qoctor's public site, Qoctor is private-pay and charges a separate fee per product: medical certificate from $14.99, GP appointment $49.99, online prescription $24.99 to $31.99, specialist referral from $29.99, and blood test referral $39.99 to $49.99.
NewDoc states it uses FRACGP-qualified general practitioners only. Qoctor describes its practitioners as AHPRA-registered doctors but does not publicly itemise their GP or FRACGP status.
NewDoc vs Qoctor at a glance
NewDoc and Qoctor are both Australian online doctor services that consult by video, phone, or an online questionnaire reviewed by a doctor. The structural difference is how you pay. Qoctor charges a separate fee for each product, so the cost depends on how many things you need. NewDoc bills the consultation to Medicare, so eligible cardholders pay $0 out of pocket and the eScript and any same-visit document are included.
The table below compares the two on the dimensions that drive cost and experience. Comparison data verified as at 1 June 2026.
| Dimension | NewDoc | Qoctor |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | From $14.99 (medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | AHPRA-registered doctors (GP/FRACGP status not publicly specified) |
| Same-day availability | Yes | Yes (most services a 1 to 2 hour wait per their site) |
| Mental health care plan | Yes (bulk-billed) | Not publicly listed (asthma and allergy action plans offered) |
| Referrals | Yes (included in consult) | Specialist referral from $29.99; blood test referral $39.99 to $49.99 (separate fees) |
Comparison data verified as at 1 June 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change — check Qoctor directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheaper for any Medicare-eligible patient, and the gap grows when more than one document is needed. Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically.
- You need more than one thing from a single visit (for example a script plus a referral plus a certificate) and do not want to pay a separate fee for each.
- You need a mental health care plan included in the bulk-billed consultation.
- You need ongoing care and want every review consultation and script repeat bulk-billed.
When Qoctor might fit
Qoctor's per-product pricing may suit a specific, one-off need. Choose Qoctor if any of the following apply:
- You are not Medicare-eligible and want a single, low-cost product such as a short medical certificate from $14.99.
- You want to pay only for one specific item and do not need a full consultation or any included documents.
- You are an existing Qoctor user and prefer to stay with the same service for continuity.
Worked example: a single multi-need visit
Consider a Medicare-eligible patient who needs three things from one episode of care: a repeat script, a pathology referral, and a medical certificate. On the publicly listed prices as at 1 June 2026:
- NewDoc: $0. A single bulk-billed consultation covers all three documents.
- Qoctor: online prescription from $24.99, blood test referral from $39.99, and medical certificate from $14.99, charged separately, for roughly $79.97 before any priority-access add-on.
For a single low-cost item such as a short certificate, Qoctor's from-$14.99 price can be competitive. The bulk-billed model pulls ahead as soon as a visit needs a consultation or more than one document.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 1 June 2026. Before you book, confirm current pricing on NewDoc's pricing page and check Qoctor's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 1 June 2026. Editorial policy