What's the difference between NewDoc and Qoctor?
NewDoc bulk-bills the consultation at $0 for eligible Medicare cardholders, with the eScript, mental health care plan, and any same-visit referral or certificate included. Per Qoctor's public site, Qoctor is private-pay and charges a separate fee per product: medical certificate from $14.99, GP appointment $49.99, online prescription $24.99 to $31.99, specialist referral from $29.99, and blood test referral $39.99 to $49.99.
NewDoc states it uses FRACGP-qualified general practitioners only. Qoctor describes its practitioners as AHPRA-registered doctors but does not publicly itemise their GP or FRACGP status.
NewDoc vs Qoctor at a glance
NewDoc and Qoctor are both Australian online doctor services that consult by video, phone, or an online questionnaire reviewed by a doctor. The structural difference is how you pay. Qoctor charges a separate fee for each product, so the cost depends on how many things you need. NewDoc bills the consultation to Medicare, so eligible cardholders pay $0 out of pocket and the eScript and any same-visit document are included.
The table below compares the two on the dimensions that drive cost and experience. Comparison data verified as at 25 June 2026.
| Dimension | NewDoc | Qoctor |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | From $14.99 (medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | AHPRA-registered doctors (GP/FRACGP status not publicly specified) |
| Same-day availability | Yes | Yes (most services a 1 to 2 hour wait per their site) |
| Mental health care plan | Yes (bulk-billed) | Not publicly listed (asthma and allergy action plans offered) |
| Referrals | Yes (included in consult) | Specialist referral from $29.99; blood test referral $39.99 to $49.99 (separate fees) |
Comparison data verified as at 25 June 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check Qoctor directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheaper for any Medicare-eligible patient, and the gap grows when more than one document is needed. Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically.
- You need more than one thing from a single visit (for example a script plus a referral plus a certificate) and do not want to pay a separate fee for each.
- You need a mental health care plan included in the bulk-billed consultation.
- You need ongoing care and want every review consultation and script repeat bulk-billed.
When Qoctor might fit
Qoctor's per-product pricing may suit a specific, one-off need. Choose Qoctor if any of the following apply:
- You are not Medicare-eligible and want a single, low-cost product such as a short medical certificate from $14.99.
- You want to pay only for one specific item and do not need a full consultation or any included documents.
- You are an existing Qoctor user and prefer to stay with the same service for continuity.
Worked example: a single multi-need visit
Consider a Medicare-eligible patient who needs three things from one episode of care: a repeat script, a pathology referral, and a medical certificate. On the publicly listed prices as at 25 June 2026:
- NewDoc: $0. A single bulk-billed consultation covers all three documents.
- Qoctor: online prescription from $24.99, blood test referral from $39.99, and medical certificate from $14.99, charged separately, for roughly $79.97 before any priority-access add-on.
For a single low-cost item such as a short certificate, Qoctor's from-$14.99 price can be competitive. The bulk-billed model pulls ahead as soon as a visit needs a consultation or more than one document.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 25 June 2026. Before you book, confirm current pricing on NewDoc's pricing page and check Qoctor's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 25 June 2026. Editorial policy