Hair Loss Assessment Online

Speak with a bulk billed telehealth GP about hair loss. Assessment, blood test referrals, and dermatologist referrals when appropriate.

Types and causes of hair loss

Hair loss can have many causes. The most common is androgenetic alopecia (male and female pattern hair loss). Other forms include telogen effluvium (temporary, often triggered by stress, illness, or pregnancy), alopecia areata (patchy loss, autoimmune), and scarring alopecias. Medical conditions such as iron deficiency and thyroid disorders may also contribute.

Identifying the pattern and likely cause is the first step. This usually involves a careful history and some basic blood tests. In some cases, specialist assessment by a dermatologist is needed.

How a telehealth GP can help

A NewDoc GP can take a thorough history, discuss the pattern of hair loss, review medications that can contribute, order relevant blood tests, and discuss treatment options that may be appropriate in your case. If specialist assessment is needed, your GP can issue a dermatologist referral.

Because hair loss often needs visual assessment of the scalp, an in-person review may be recommended in some situations. Your GP will let you know.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 16 April 2026. Editorial policy

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Frequently asked questions

Can a telehealth GP help with hair loss?

Yes. A GP can take a history, review contributing factors (such as iron deficiency, thyroid disorders, medications, or stress), order relevant blood tests, and refer you to a dermatologist if specialist assessment is appropriate.

Can hair loss medications be prescribed via telehealth?

Decisions about medications for hair loss are individualised. Your GP will discuss options and pathways during the consultation. Some treatments may require an in-person assessment or specialist input.

What blood tests may be ordered?

Commonly considered tests include ferritin (iron stores), thyroid function, full blood count, and vitamin D. Additional tests may be ordered based on your history.

When is a dermatologist referral needed?

Your GP may refer you to a dermatologist for patterns suggesting scarring alopecia, rapidly progressive loss, or when specialised investigation or management is needed. Referrals are issued electronically.

Is the consultation bulk billed?

Yes. NewDoc bulk bills telehealth consultations for eligible Medicare cardholders, with no out-of-pocket cost for the consultation or referrals.

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