Get an MRI referral online. Bulk billed consult

See a GP via telehealth and receive your MRI referral by email when clinically appropriate. Medicare coverage for the scan depends on the indication.

What is an MRI?

Magnetic resonance imaging (MRI) uses a strong magnetic field and radio waves to produce highly detailed images of the body's internal structures. It is particularly useful for soft tissues such as the brain, spinal cord, muscles, ligaments, tendons, and organs, and does not use ionising radiation.

Because of the level of detail an MRI provides, it is often used when other imaging tests have not given a clear answer or when a specific soft-tissue problem is suspected. The scanner produces loud sounds during imaging, and patients usually wear hearing protection.

When MRI is ordered

Your GP may consider an MRI for investigations such as persistent joint or spinal problems, some neurological symptoms (including headaches with concerning features or suspected nerve compression), certain sports injuries, and selected abdominal or pelvic conditions. Whether MRI is the best test depends on the clinical question and what other imaging may already have been done.

In many cases, an X-ray or ultrasound is done first, with MRI reserved for situations where more detail is needed or the problem is not fully explained.

Medicare eligibility for GP-referred MRI

Medicare rebates for MRI depend on both the type of scan and the clinical indication. Historically, most rebated MRIs required a specialist referral, but the Medicare Benefits Schedule now includes a defined list of GP-referred MRI items for specific indications, particularly in adults and children with certain musculoskeletal, spinal, or neurological concerns.

If your situation does not meet the criteria for a GP-referred Medicare rebate, your GP may either refer you to a specialist who can then arrange the MRI under a different rebate, or explain any out-of-pocket cost involved. Your GP will discuss the most appropriate and cost-effective pathway based on your symptoms and any Medicare criteria that apply.

How to get an MRI referral online

Book a telehealth consultation with a NewDoc GP and discuss your symptoms, previous imaging, and any specialist input you have already had. If your GP determines an MRI is clinically appropriate and the relevant Medicare criteria are met, the referral will be emailed to you after the appointment.

The telehealth consultation is bulk billed for eligible Medicare patients, regardless of whether the MRI itself is rebated. You can then book your scan at a Medicare-eligible MRI provider, and the imaging centre will confirm any out-of-pocket cost at the time of booking.

What to expect on the day

Before the scan, you will complete a safety screening form to check for metal implants, pacemakers, or other devices that could interact with the magnetic field. You will then change into a gown and remove jewellery and other metal objects. During the scan, you lie on a table that slides into the scanner, and it is important to stay still.

Scans typically take 15 to 60 minutes depending on the area being imaged. Some scans require an injection of contrast agent, which is administered through a small cannula. If you are concerned about claustrophobia or the noise, discuss this with your imaging centre in advance. Results are sent to your NewDoc GP, usually within several business days.

When telehealth may not be suitable

Telehealth is well suited to assessing whether an MRI is appropriate and arranging the referral. However, if you have sudden severe symptoms such as a severe headache that is worse than usual, sudden weakness or numbness, loss of bladder or bowel control, or severe trauma, you should seek urgent in-person or emergency assessment. Book a bulk billed telehealth consultation to discuss whether an MRI fits your clinical situation.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 22 April 2026. Editorial policy

Ready to see a GP?

Book a bulk billed telehealth consult in under 2 minutes.

Or call 0481 615 998

Frequently asked questions

What can an MRI show?

MRI uses strong magnets and radio waves to create detailed images of soft tissues, including the brain, spine, joints, and organs. It is often used to investigate spinal problems, joint injuries, neurological symptoms, and some abdominal or pelvic conditions. It does not use ionising radiation.

Can I get an MRI referral via telehealth?

Yes. Australian GPs can issue MRI referrals via telehealth. Your NewDoc GP will assess your symptoms during a video or phone consultation and provide a referral if clinically appropriate, which is emailed to you after the appointment.

Is the MRI scan covered by Medicare?

Medicare eligibility for MRI depends on the specific scan and clinical indication. Some GP-referred MRIs are covered under Medicare for particular indications, while many MRIs are only rebated when ordered by a specialist. Your GP will discuss whether your situation meets Medicare criteria and explain any likely out-of-pocket costs.

Is the consultation bulk billed?

Yes, for eligible Medicare patients. NewDoc bulk bills the telehealth consultation to Medicare at no out-of-pocket cost, regardless of whether the MRI itself is eligible for a Medicare rebate.

Is MRI safe?

MRI does not use ionising radiation and is generally considered safe. However, because of the strong magnetic field, people with certain implants (such as some pacemakers, cochlear implants, or metal fragments in the eyes) may not be able to have an MRI. You will complete a safety screening form before your scan, and your imaging provider will check for any contraindications.

What is an MRI like?

You lie on a table that slides into a cylindrical scanner. The scanner produces loud tapping and thumping sounds, and you will usually be given hearing protection. Scans can take anywhere from 15 minutes to over an hour, depending on the area being imaged. It is important to stay still during the scan. If you experience claustrophobia, discuss options with your imaging centre in advance.

How soon will I get results?

The radiologist's report is sent electronically to your NewDoc GP, usually within several business days. Your GP will review the findings and contact you to discuss them and any next steps.

Other services