Queensland bulk billed telehealth GP: Brisbane, Gold Coast, Townsville

• Online telehealth, no clinics
• Australian-trained GPs
• $0 with Medicare if eligible
• Same-day appointments
• 7 days a week

How it works

1. Book online in a few minutes. Pick a same-day or next-available slot, enter your Medicare card, and choose video or phone.
2. Join the call at your appointment time. The GP takes a focused history and discusses options.
3. Receive your outputs. Any eScript, medical certificate, specialist referral, pathology referral, or imaging referral is sent to your phone, usually within minutes of the call ending.

Cost

NewDoc isn't available in every area. We check your postcode when you sign up. Where we are available, your consult is $0 if you're eligible for Medicare bulk billing, otherwise $69.95.

How NewDoc serves Queensland

NewDoc is a 100% telehealth general practice service. Consultations are delivered by Australian-trained General Practitioners, by phone or video, and are bulk billed directly to Medicare for eligible cardholders. You do not need to be an existing NewDoc patient to book.

Queensland has approximately 5.7 million residents (Australian Bureau of Statistics, September 2025). NewDoc telehealth is online only, with no clinics. Whether your visit is bulk billed depends on your Medicare card and where you are, and we check that when you book.

Bulk billing in Queensland

Queensland's GP bulk billing rate was 82.0% for the April to June 2026 quarter (Department of Health, Disability and Ageing), below the 84.1% national figure but up 4.7 percentage points year-on-year following the Bulk Billing Practice Incentive Program launch on 1 November 2025. The state's geographic spread is what makes telehealth structurally useful here: a Cairns or Mackay patient seeking a same-day bulk billed appointment competes with Brisbane and Gold Coast residents for the same Medicare-funded item numbers, but a NewDoc telehealth consult is delivered identically regardless of distance from a metro centre.

The 82.0% figure for Queensland reflects GP non-referred attendances (GP visits) in the April to June 2026 quarter, as reported by the Australian Department of Health, Disability and Ageing. NewDoc consultations are bulk billed for every eligible Medicare cardholder, so the state-level distribution does not affect what you pay for a NewDoc consult.

Geography and GP access in QLD

Queensland has approximately 5.7 million residents (ABS, September 2025) spread across one of the most decentralised state populations in Australia. Brisbane, the Gold Coast, Sunshine Coast, Townsville, Cairns, Mackay, Toowoomba, and Rockhampton all anchor distinct catchments, and large parts of the state including the central west and Far North have well-documented GP shortages. Telehealth has been heavily used in Queensland since the COVID period and is well integrated into the way the state's primary care system functions.

Cities and regions covered

Live ED wait times in QLD

Telehealth is not appropriate for emergencies. If you are unsure whether your symptoms warrant an emergency department visit, NewDoc publishes live wait times for 13 QLD hospitals so you can make an informed decision.

View live ED wait times for Queensland hospitals. Data is sourced from the Queensland Health feed and updated regularly.

Medicare urgent care clinics in QLD

If your situation needs in-person assessment but is not a life-threatening emergency, Medicare urgent care clinics offer free walk-in care for non-life-threatening injuries and illnesses such as fractures, deep cuts, ear or eye complaints, infections, and minor burns. No appointment, no out-of-pocket cost.

Find a Medicare urgent care clinic in Queensland. NewDoc maintains a directory of 26 Medicare-funded urgent care clinics in QLD, sourced from the federal Department of Health, Disability and Ageing published list.

After-hours pharmacies in QLD

Need to fill a script outside standard pharmacy hours? After your telehealth consultation, the eScript is sent to your phone and can be filled at any Australian pharmacy, including pharmacies with extended evening, weekend, or 24-hour opening.

View after-hours pharmacies in Queensland. NewDoc curates a list of 5 after-hours pharmacies in QLD, with Healthdirect Service Finder linked for the full state-wide search.

QLD health resources and hotlines

Telehealth complements, but does not replace, the public health services in your state. The following resources are operated by Queensland Health and partner organisations and may be useful alongside a NewDoc consultation.

• 13 HEALTH: 13 43 25 84. Free 24/7 confidential phone service that connects Queenslanders with a registered nurse for health advice, information, and referral. Operated by Queensland Health.
• healthdirect helpline: 1800 022 222. 24/7 phone advice from a registered nurse for any non-emergency health concern. Funded by the Australian Government.

Common conditions managed via telehealth

A NewDoc telehealth GP can assess and manage a wide range of common conditions for Queensland residents, including respiratory and urinary tract infections, anxiety, depression, hay fever, UTIs, insomnia, skin conditions, and ongoing management of chronic conditions such as high blood pressure, high cholesterol, and type 2 diabetes. The full list is available on the conditions page.