- Available statewide in TAS
- Australian-trained GPs
- $0 with Medicare if eligible
- Same-day appointments
- 7 days a week
How it works
- Book online in under two minutes. Pick a same-day or next-available slot, enter your Medicare card, and choose video or phone.
- Join the call at your appointment time. The GP takes a focused history and discusses options. Most consultations take 10 to 15 minutes.
- Receive your outputs. Any eScript, medical certificate, specialist referral, pathology referral, or imaging referral is sent to your phone, usually within minutes of the call ending.
Cost
$0
Bulk billed to Medicare
For eligible Medicare cardholders. Consultation, eScripts, certificates, and referrals all included.
$69.95
Private consultation
For patients without Medicare eligibility. Still includes eScripts, certificates, and referrals at no extra charge.
How NewDoc serves Tasmania
NewDoc is a 100% telehealth general practice service. Consultations are delivered by Australian-trained General Practitioners, by phone or video, and are bulk billed directly to Medicare for eligible cardholders. You do not need to be an existing NewDoc patient to book.
Tasmania has approximately 576,700 residents (Australian Bureau of Statistics, September 2025). NewDoc telehealth serves all eligible Medicare cardholders across the state, regardless of suburb or catchment.
Bulk billing in Tasmania
Tasmania's GP bulk billing rate was 83.2% for the November 2025 to January 2026 quarter (Department of Health), above the 81.4% national average and up 5.2 percentage points year-on-year following the Bulk Billing Practice Incentive Program launch on 1 November 2025. Tasmania's headline rate sits alongside a long-documented GP workforce shortage that both the federal Department of Health and the Tasmanian Department of Health recognise, with longer waits common in Hobart, Launceston, and particularly the north-west coast. Telehealth keeps a fully bulk billed pathway open across the whole island for eligible Medicare cardholders regardless of which local practices are accepting new bulk billed patients.
The 83.2% figure for Tasmania reflects all GP attendances in the November 2025 to January 2026 quarter, as reported by the Australian Department of Health, Disability and Ageing. NewDoc consultations are bulk billed for every eligible Medicare cardholder, so the state-level distribution does not affect what you pay for a NewDoc consult.
Geography and GP access in TAS
Roughly half of Tasmania's population lives in Greater Hobart, with the remainder spread across Launceston, Devonport, Burnie, and rural areas. Tasmania has one of the highest shares of residents over 65 of any Australian jurisdiction and a persistent GP workforce gap, which means same-day in-person appointments are often hard to find outside a handful of larger practices. Travel between Hobart and the north-west coast can take three or more hours by car, so telehealth removes a significant barrier to routine GP care.
Cities and regions covered
Hobart and the south
Hobart patients across the CBD, northern suburbs, Kingston, the eastern shore, and the Huon Valley can book a bulk billed NewDoc telehealth appointment without travelling to a practice. Live wait times for Hobart Private Hospital's emergency department are also published on NewDoc for triage decisions.
Launceston and the north
Launceston, George Town, Scottsdale, and the Tamar Valley are well served by telehealth for routine consults. NewDoc GPs can issue eScripts directly to your phone and arrange specialist, pathology, or imaging referrals as part of the same appointment.
Devonport, Burnie, and the north-west coast
The north-west coast, including Devonport, Burnie, Ulverstone, Smithton, and Queenstown, has one of Australia's most persistent GP workforce gaps. A 10-minute video or phone consult replaces a drive of an hour or more for a routine appointment.
East coast and regional Tasmania
Patients on the east coast, the west coast, the central highlands, and the Bass Strait islands can all book a NewDoc telehealth GP. Phone consultations work over a basic mobile signal, making telehealth practical even where local practice options are limited.
Live ED wait times in TAS
Telehealth is not appropriate for emergencies. NewDoc publishes live ED wait times for 1 private TAS hospitals (operated by Healthscope) where the data is publicly available. Public hospital ED data is not currently published live in Tasmania.
View live ED wait times for Tasmania private hospitals. Out-of-pocket fees apply at private emergency departments. For public emergency care, attend your nearest public hospital ED or call 000 in a life-threatening situation.
Medicare urgent care clinics in TAS
If your situation needs in-person assessment but is not a life-threatening emergency, Medicare urgent care clinics offer free walk-in care for non-life-threatening injuries and illnesses such as fractures, deep cuts, ear or eye complaints, infections, and minor burns. No appointment, no out-of-pocket cost.
Find a Medicare urgent care clinic in Tasmania. NewDoc maintains a directory of 4 Medicare-funded urgent care clinics in TAS, sourced from the federal Department of Health published list.
After-hours pharmacies in TAS
Need to fill a script outside standard pharmacy hours? After your telehealth consultation, the eScript is sent to your phone and can be filled at any Australian pharmacy, including pharmacies with extended evening, weekend, or 24-hour opening.
View after-hours pharmacies in Tasmania. NewDoc curates a list of 2 after-hours pharmacies in TAS, with Healthdirect Service Finder linked for the full state-wide search.
TAS health resources and hotlines
Telehealth complements, but does not replace, the public health services in your state. The following resources are operated by Tasmanian Department of Health and partner organisations and may be useful alongside a NewDoc consultation.
- Access Mental Health Phoneline: 1800 332 388. Free 24/7 statewide phone service operated by the Tasmanian Department of Health in partnership with Lifeline Tasmania. Staffed by community mental health clinicians who assess, support, and refer into Tasmania's mental health teams.
- healthdirect helpline: 1800 022 222. 24/7 phone advice from a registered nurse for any non-emergency health concern. Funded by the Australian Government.
Common conditions managed via telehealth
A NewDoc telehealth GP can assess and manage a wide range of common conditions for Tasmania residents, including respiratory and urinary tract infections, anxiety, depression, hay fever, UTIs, insomnia, skin conditions, and ongoing management of chronic conditions such as high blood pressure, high cholesterol, and type 2 diabetes. The full list is available on the conditions page.
References
- National GP Bulk Billing Snapshot, 1 November 2025 to 31 January 2026, Australian Department of Health, Disability and Ageing
- National, state and territory population, September 2025, Australian Bureau of Statistics
- Access Mental Health Phoneline, Tasmanian Department of Health
This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.
Last reviewed 24 April 2026. Editorial policy