Western Australia bulk billed telehealth GP

• Available statewide in WA
• Australian-trained GPs
• $0 with Medicare if eligible
• Same-day appointments
• 7 days a week

How it works

1. Book online in under two minutes. Pick a same-day or next-available slot, enter your Medicare card, and choose video or phone.
2. Join the call at your appointment time. The GP takes a focused history and discusses options. Most consultations take 10 to 15 minutes.
3. Receive your outputs. Any eScript, medical certificate, specialist referral, pathology referral, or imaging referral is sent to your phone, usually within minutes of the call ending.

Cost

How NewDoc serves Western Australia

NewDoc is a 100% telehealth general practice service. Consultations are delivered by Australian-trained General Practitioners, by phone or video, and are bulk billed directly to Medicare for eligible cardholders. You do not need to be an existing NewDoc patient to book.

Western Australia has approximately 3.1 million residents (Australian Bureau of Statistics, September 2025). NewDoc telehealth serves all eligible Medicare cardholders across the state, regardless of suburb or catchment.

Bulk billing in Western Australia

WA's GP bulk billing rate was 79.9% for the November 2025 to January 2026 quarter (Department of Health), up 5.4 percentage points year-on-year following the Bulk Billing Practice Incentive Program launch on 1 November 2025. Even with that improvement, WA still has a smaller GP workforce per resident than most states, and remote-area gaps are significant. In-person same-day bulk billing appointments can still be hard to find, particularly outside Perth. Telehealth keeps a fully bulk billed pathway open for eligible Medicare cardholders without depending on local GP capacity.

The 79.9% figure for Western Australia reflects all GP attendances in the November 2025 to January 2026 quarter, as reported by the Australian Department of Health, Disability and Ageing. NewDoc consultations are bulk billed for every eligible Medicare cardholder, so the state-level distribution does not affect what you pay for a NewDoc consult.

Geography and GP access in WA

WA has roughly 3.1 million residents (ABS, September 2025) and the largest geographic footprint of any Australian state. Most residents live in the Perth metro area, but Bunbury, Geraldton, Kalgoorlie, Albany, Karratha, and Broome anchor regional populations spread across thousands of kilometres. Travel between communities is a defining feature of WA primary care, and the Royal Flying Doctor Service plus state-funded outreach exist precisely because in-person GP access at scale is not always practical.

Cities and regions covered

Live ED wait times in WA

Telehealth is not appropriate for emergencies. If you are unsure whether your symptoms warrant an emergency department visit, NewDoc publishes live wait times for 10 WA hospitals so you can make an informed decision.

View live ED wait times for Western Australia hospitals. Data is sourced from the WA Department of Health feed and updated regularly.

Medicare urgent care clinics in WA

If your situation needs in-person assessment but is not a life-threatening emergency, Medicare urgent care clinics offer free walk-in care for non-life-threatening injuries and illnesses such as fractures, deep cuts, ear or eye complaints, infections, and minor burns. No appointment, no out-of-pocket cost.

Find a Medicare urgent care clinic in Western Australia. NewDoc maintains a directory of 7 Medicare-funded urgent care clinics in WA, sourced from the federal Department of Health published list.

After-hours pharmacies in WA

Need to fill a script outside standard pharmacy hours? After your telehealth consultation, the eScript is sent to your phone and can be filled at any Australian pharmacy, including pharmacies with extended evening, weekend, or 24-hour opening.

View after-hours pharmacies in Western Australia. NewDoc curates a list of 3 after-hours pharmacies in WA, with Healthdirect Service Finder linked for the full state-wide search.

WA health resources and hotlines

Telehealth complements, but does not replace, the public health services in your state. The following resources are operated by WA Department of Health and partner organisations and may be useful alongside a NewDoc consultation.

• Mental Health Emergency Response Line (MHERL) (Perth Metro): 1300 555 788. 24/7 mental health crisis line for adults and families operated by WA Health. The Peel region uses 1800 676 822, and Rurallink covers regional and remote WA.
• healthdirect helpline: 1800 022 222. 24/7 phone advice from a registered nurse for any non-emergency health concern. Funded by the Australian Government.

Common conditions managed via telehealth

A NewDoc telehealth GP can assess and manage a wide range of common conditions for Western Australia residents, including respiratory and urinary tract infections, anxiety, depression, hay fever, UTIs, insomnia, skin conditions, and ongoing management of chronic conditions such as high blood pressure, high cholesterol, and type 2 diabetes. The full list is available on the conditions page.