Western Australia bulk billed telehealth GP

How NewDoc serves Western Australia

NewDoc is a 100% telehealth general practice service. Consultations are delivered by AHPRA-registered Australian General Practitioners with FRACGP fellowship, by phone or video, and are bulk billed directly to Medicare for eligible cardholders. There is no out-of-pocket cost for the consultation, and any eScripts, medical certificates, or specialist referrals issued during the appointment are included.

Western Australia has approximately 3.06 million residents (Australian Bureau of Statistics, September 2025). NewDoc telehealth is available statewide for eligible Medicare cardholders, regardless of suburb. There are no catchment restrictions and you do not need to be an existing NewDoc patient.

Bulk billing in Western Australia

WA's GP bulk billing rate was 79.9% for the November 2025 to January 2026 quarter (Department of Health), up 5.4 percentage points year-on-year following the Bulk Billing Practice Incentive Program launch on 1 November 2025. Even with that improvement, WA still has a smaller GP workforce per resident than most states, and remote-area gaps are significant. In-person same-day bulk billing appointments can still be hard to find, particularly outside Perth. Telehealth keeps a fully bulk billed pathway open for eligible Medicare cardholders without depending on local GP capacity.

The 79.9% figure for Western Australia reflects all GP attendances in the November 2025 to January 2026 quarter, as reported by the Australian Institute of Health and Welfare. NewDoc consultations are bulk billed for every eligible Medicare cardholder, so the state-level distribution does not affect what you pay for a NewDoc consult.

Geography and GP access in WA

WA has roughly 3.1 million residents (ABS, September 2025) and the largest geographic footprint of any Australian state. Most residents live in the Perth metro area, but Bunbury, Geraldton, Kalgoorlie, Albany, Karratha, and Broome anchor regional populations spread across thousands of kilometres. Travel between communities is a defining feature of WA primary care, and the Royal Flying Doctor Service plus state-funded outreach exist precisely because in-person GP access at scale is not always practical.

Cities and regions covered

Live ED wait times in WA

Telehealth is not appropriate for emergencies. If you are unsure whether your symptoms warrant an emergency department visit, NewDoc publishes live wait times for 10 WA hospitals so you can make an informed decision.

View live ED wait times for Western Australia hospitals. Data is sourced from the WA Department of Health feed and updated regularly.

WA health resources and hotlines

Telehealth complements, but does not replace, the public health services in your state. The following resources are operated by WA Department of Health and partner organisations and may be useful alongside a NewDoc consultation.

• Mental Health Emergency Response Line (MHERL) (Perth Metro): 1300 555 788. 24/7 mental health crisis line for adults and families operated by WA Health. The Peel region uses 1800 676 822, and Rurallink covers regional and remote WA.
• healthdirect helpline: 1800 022 222. 24/7 phone advice from a registered nurse for any non-emergency health concern. Funded by the Australian Government.

Common conditions managed via telehealth

A NewDoc telehealth GP can assess and manage a wide range of common conditions for Western Australia residents, including respiratory and urinary tract infections, anxiety, depression, hay fever, UTIs, insomnia, skin conditions, and ongoing management of chronic conditions such as high blood pressure, high cholesterol, and type 2 diabetes. The full list is available on the conditions page.