What's the difference between NewDoc and Doctors on Demand?
NewDoc bulk-bills every consultation it offers at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. NewDoc's operating hours are generally 8 am to 11 pm most days. Doctors on Demand is private-pay and operates 24/7; the only price publicly listed at the verification date is its QuickScript repeat prescription from $29.90.
Both services use AHPRA-registered doctors. NewDoc states it uses FRACGP-qualified Australian-trained general practitioners only. Doctors on Demand describes a pool of 200+ AHPRA-registered doctors with at least three years' registration.
NewDoc vs Doctors on Demand at a glance
NewDoc and Doctors on Demand are both Australian online doctor services, but they run on different commercial models. Doctors on Demand operates around the clock and publicly lists its QuickScript repeat prescription from $29.90; other services are shown with placeholder pricing on the homepage rather than a full published price list at the verification date.
NewDoc operates a Medicare-billed bulk-billed consultation that includes the eScript and any same-visit document at no out-of-pocket cost for eligible cardholders.
The table below compares the two on the dimensions that drive what you actually pay and what you get. Comparison data verified as at 9 May 2026.
| Dimension | NewDoc | Doctors on Demand |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-consult fee |
| Lowest listed price | $0 (Medicare) | $29.90 (QuickScript repeat prescription) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | AHPRA-registered doctors (3+ years registration) |
| Same-day availability | Yes | Yes (24/7) |
| Mental health care plan | Yes (bulk-billed) | Mental health care plans listed in footer; price not publicly displayed |
| Referrals | Yes (included in consult) | Specialist, allied-health, pathology, and imaging referrals offered; per-item prices not publicly displayed |
Comparison data verified as at 9 May 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change — check Doctors on Demand directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheaper for any Medicare-eligible patient, and multi-document or multi-visit scenarios widen the gap. Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically.
- You need ongoing chronic-condition care and want every review consultation, pathology order, and script repeat bulk-billed.
- You want a Mental Health Treatment Plan included in the bulk-billed consultation.
- Your need falls within NewDoc's operating hours of roughly 8 am to 11 pm most days.
When Doctors on Demand might fit
Doctors on Demand is an established 24/7 service and may suit some specific situations:
- You need care overnight or on a public holiday, outside NewDoc's usual hours. Round the clock availability is Doctors on Demand's clearest advantage.
- You are not Medicare-eligible and want a single per-consult pathway with a publicly listed QuickScript repeat option from $29.90.
- You need multilingual support; Doctors on Demand advertises coverage across 25+ languages.
Worked example: a year of repeat prescriptions
Consider a Medicare-eligible patient who needs eight repeat prescriptions across a year. Comparing on the publicly listed prices as at 9 May 2026:
- NewDoc: $0 for the year, because each consultation is bulk-billed and the eScript is included.
- Doctors on Demand: 8 QuickScript repeats at $29.90 each is about $239.20 for the year on the publicly listed price.
For a one-off overnight script the calculation can flip in Doctors on Demand's favour on convenience, since NewDoc is not a 24/7 service. Within NewDoc's operating hours, the consultation and script are $0 for eligible Medicare cardholders.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 9 May 2026. Before you book, confirm current pricing on NewDoc's pricing page and check Doctors on Demand's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 10 May 2026. Editorial policy