What's the difference between NewDoc and hub.health?
One bills Medicare, the other bills you per item. At NewDoc, every consultation is bulk billed at $0 for eligible Medicare cardholders, with your eScript and any same-visit referral or certificate included. hub.health charges per item: telehealth consult $49, prescription $35, medical certificate $24.95, contraception consult $35.
Both use AHPRA-registered practitioners. NewDoc uses fellowship-qualified, Australian-trained GPs only. hub.health works with a mix of Australian-based doctors and nurse practitioners across several condition areas.
NewDoc vs hub.health at a glance
Both are Australian online doctor services, but they charge differently. hub.health covers general health, women's health, men's health, sleep, and skincare, and prices each item separately per its own site: telehealth consult $49, prescription $35, medical certificate $24.95, sleep consult $49, contraception consult $35. It's open 8 am to 8 pm, 7 days.
NewDoc bills Medicare instead of you. If you're an eligible cardholder, the consultation and anything issued in it cost you nothing out of pocket.
Here's how the two compare on what you actually pay and what you get, checked as at 8 August 2026.
NewDoc bulk-bills the consultation under Medicare at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. hub.health is private-pay with per-product fees: prescription $35, medical certificate $24.95, telehealth consult $49, contraception consult $35.
| Dimension | NewDoc | hub.health |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | $24.95 (medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | Fellowship-qualified specialist GPs only | Australian-based doctors and nurse practitioners |
| Same-day availability | Yes | Yes |
| Mental health care plan | Yes (bulk billed) | Not publicly listed |
| Referrals | Yes (included in consult) | Not publicly listed (specialist / pathology / imaging referrals not itemised on homepage) |
Comparison data verified as at 8 August 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check hub.health directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
If you're Medicare eligible, bulk billing costs you less, and the gap widens the more you need. NewDoc is the better fit if:
- You're Medicare eligible and want $0 out of pocket for the visit and anything issued in it.
- You want a fellowship-qualified, Australian-trained GP specifically, rather than a mix of doctors and nurse practitioners.
- You're managing an ongoing condition and want every review, blood test order, and repeat script bulk billed.
- You want a mental health care plan included in the bulk-billed visit.
- You need a few things in one visit, without per-item fees stacking up.
When hub.health might fit
hub.health covers a lot of ground, and there are situations where it's the better choice:
- You're not Medicare eligible and want a published price list you can compare against up front.
- You're after one of the areas they package directly, like sleep, skincare, or women's and men's health.
- You need one specific thing and would rather pay a single item price than book a consultation.
Worked example: a year of repeat scripts
Say you're Medicare eligible and need eight repeat prescriptions over a year. On the publicly listed prices as at 8 August 2026:
- At NewDoc: $0 for the year. Each consultation is bulk billed and your eScript is included.
- At hub.health: eight prescriptions at $35 each comes to $280 for the year.
For a one-off need the gap is much smaller. It's ongoing care where the per-item fees quietly add up, while at NewDoc your consultation and anything issued in it stay $0 if you're Medicare eligible.
Verify both before booking
Prices and rules change, so don't just take our word for it. Every claim above was checked against each provider's own website as at 8 August 2026. Before you book, confirm current pricing on NewDoc's pricing page and check hub.health's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 8 August 2026. Editorial policy