NewDoc vs hub.health

What each service costs, what's included in a visit, and which one fits your situation.

What's the difference between NewDoc and hub.health?

One bills Medicare, the other bills you per item. At NewDoc, every consultation is bulk billed at $0 for eligible Medicare cardholders, with your eScript and any same-visit referral or certificate included. hub.health charges per item: telehealth consult $49, prescription $35, medical certificate $24.95, contraception consult $35.

Both use AHPRA-registered practitioners. NewDoc uses fellowship-qualified, Australian-trained GPs only. hub.health works with a mix of Australian-based doctors and nurse practitioners across several condition areas.

NewDoc vs hub.health at a glance

Both are Australian online doctor services, but they charge differently. hub.health covers general health, women's health, men's health, sleep, and skincare, and prices each item separately per its own site: telehealth consult $49, prescription $35, medical certificate $24.95, sleep consult $49, contraception consult $35. It's open 8 am to 8 pm, 7 days.

NewDoc bills Medicare instead of you. If you're an eligible cardholder, the consultation and anything issued in it cost you nothing out of pocket.

Here's how the two compare on what you actually pay and what you get, checked as at 8 August 2026.

NewDoc bulk-bills the consultation under Medicare at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. hub.health is private-pay with per-product fees: prescription $35, medical certificate $24.95, telehealth consult $49, contraception consult $35.

Side-by-side comparison table.
DimensionNewDochub.health
Pricing modelBulk-billed Medicare consultPer-product fee
Lowest listed price$0 (Medicare)$24.95 (medical certificate)
Bulk-billed?YesNo
Doctor typeFellowship-qualified specialist GPs onlyAustralian-based doctors and nurse practitioners
Same-day availabilityYesYes
Mental health care planYes (bulk billed)Not publicly listed
ReferralsYes (included in consult)Not publicly listed (specialist / pathology / imaging referrals not itemised on homepage)

Comparison data verified as at 8 August 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check hub.health directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.

When NewDoc fits

If you're Medicare eligible, bulk billing costs you less, and the gap widens the more you need. NewDoc is the better fit if:

  • You're Medicare eligible and want $0 out of pocket for the visit and anything issued in it.
  • You want a fellowship-qualified, Australian-trained GP specifically, rather than a mix of doctors and nurse practitioners.
  • You're managing an ongoing condition and want every review, blood test order, and repeat script bulk billed.
  • You want a mental health care plan included in the bulk-billed visit.
  • You need a few things in one visit, without per-item fees stacking up.

When hub.health might fit

hub.health covers a lot of ground, and there are situations where it's the better choice:

  • You're not Medicare eligible and want a published price list you can compare against up front.
  • You're after one of the areas they package directly, like sleep, skincare, or women's and men's health.
  • You need one specific thing and would rather pay a single item price than book a consultation.

Worked example: a year of repeat scripts

Say you're Medicare eligible and need eight repeat prescriptions over a year. On the publicly listed prices as at 8 August 2026:

  • At NewDoc: $0 for the year. Each consultation is bulk billed and your eScript is included.
  • At hub.health: eight prescriptions at $35 each comes to $280 for the year.

For a one-off need the gap is much smaller. It's ongoing care where the per-item fees quietly add up, while at NewDoc your consultation and anything issued in it stay $0 if you're Medicare eligible.

Verify both before booking

Prices and rules change, so don't just take our word for it. Every claim above was checked against each provider's own website as at 8 August 2026. Before you book, confirm current pricing on NewDoc's pricing page and check hub.health's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 8 August 2026. Editorial policy

Ready to see a GP?

Book a bulk-billed telehealth consult in under 2 minutes: $0 with Medicare if eligible.

Or call 0485 049 710

Frequently asked questions

Is NewDoc cheaper than hub.health?

If you're Medicare eligible, yes. At NewDoc your consultation is bulk billed at $0, with your eScript and any same-visit referral or certificate included. hub.health charges per item, and per its own site at the verification date below: telehealth consult $49, prescription $35, medical certificate $24.95, sleep consult $49, contraception consult $35.

Does hub.health bulk bill?

No, per its own website at the verification date below. hub.health prices each item separately instead. At NewDoc, eligible Medicare cardholders are bulk billed for the consultation, and that includes your eScript and any care plan, specialist referral, or pathology referral from the same visit.

Does hub.health use GPs or nurse practitioners?

Both, per its own site: Australian-based doctors and nurse practitioners. NewDoc uses fellowship-qualified, Australian-trained GPs only. Both services work with AHPRA-registered practitioners, so the difference is simply which kinds of practitioner you might see.

Are both services AHPRA-registered?

Yes. Both use AHPRA-registered practitioners, as any service operating in Australia must. hub.health works with a mix of Australian-based doctors and nurse practitioners across general health, women's health, men's health, sleep, and skincare. NewDoc uses fellowship-qualified GPs only.

Which service is better if I just need one quick script?

On cost, NewDoc, if you're Medicare eligible: the consultation is bulk billed and your eScript is included, so it's $0. hub.health lists a prescription at $35 on its public price list. If you don't have Medicare, NewDoc's private fee includes the script too.

What about ongoing or chronic-condition care?

Bulk billing usually works out better over time, because every review visit is $0 out of pocket rather than another fee. At NewDoc, review consultations are bulk billed exactly like the first one, with scripts and pathology referrals included. On a per-item model, each script and each consultation carries its own charge.

Other services