What's the difference between NewDoc and hub.health?
NewDoc bulk-bills every consultation it offers at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. hub.health is private-pay with per-product fees: telehealth consult $49, prescription $35, medical certificate $24.95, contraception consult $35.
Both services use AHPRA-registered practitioners. NewDoc states it uses FRACGP-qualified Australian-trained general practitioners only. hub.health uses a mix of Australian-based doctors and nurse practitioners across multiple condition areas.
NewDoc vs hub.health at a glance
NewDoc and hub.health are both Australian online doctor services that run on different commercial models. hub.health is a multi-condition service spanning general health, women's health, men's health, sleep, and skincare, with a per-product price list per its public site: telehealth consult $49, prescription $35, medical certificate $24.95, sleep consult $49, contraception consult $35. It operates 8 am to 8 pm, 7 days.
NewDoc operates a Medicare-billed bulk-billed consultation that includes the eScript and any same-visit document at no out-of-pocket cost for eligible cardholders.
The table below compares the two on the dimensions that drive what you actually pay and what you get. Comparison data verified as at 9 May 2026.
| Dimension | NewDoc | hub.health |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | $24.95 (medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | Australian-based doctors and nurse practitioners |
| Same-day availability | Yes | Yes |
| Mental health care plan | Yes (bulk-billed) | Not publicly listed |
| Referrals | Yes (included in consult) | Not publicly listed (specialist / pathology / imaging referrals not itemised on homepage) |
Comparison data verified as at 9 May 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change — check hub.health directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheaper for any Medicare-eligible patient, and multi-document or multi-visit scenarios widen the gap. Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically, rather than a mixed doctor and nurse-practitioner pool.
- You need ongoing chronic-condition care and want every review consultation, pathology order, and script repeat bulk-billed.
- You want a Mental Health Treatment Plan included in the bulk-billed consultation.
- You want a single visit to cover multiple needs without per-product fees stacking up.
When hub.health might fit
hub.health is a broad multi-condition service and may suit some specific situations:
- You are not Medicare-eligible and want a transparent published per-product price list to compare against.
- You are looking for a specific program area such as sleep, skincare, or women's or men's health that hub.health packages directly.
- You have a single, narrow need and prefer paying one per-product fee rather than engaging a Medicare-billed consultation.
Worked example: a year of repeat scripts
Consider a Medicare-eligible patient who needs eight repeat prescriptions across a year. Comparing on the publicly listed prices as at 9 May 2026:
- NewDoc: $0 for the year, because each consultation is bulk-billed and the eScript is included.
- hub.health: 8 prescriptions at $35 each is $280 for the year on the publicly listed per-product price.
For acute one-off needs the gap is smaller, but for ongoing care the per-product fees accumulate. For eligible Medicare cardholders, NewDoc's consultation and anything issued during it are $0.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 9 May 2026. Before you book, confirm current pricing on NewDoc's pricing page and check hub.health's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 10 May 2026. Editorial policy