What's the difference between NewDoc and hub.health?
NewDoc bulk-bills every consultation it offers at $0 for eligible Medicare cardholders, with the eScript and any same-visit referral or certificate included. hub.health is private-pay with per-product fees: telehealth consult $49, prescription $35, medical certificate $24.95, contraception consult $35.
Both services use AHPRA-registered practitioners. NewDoc states it uses FRACGP-qualified Australian-trained general practitioners only. hub.health uses a mix of Australian-based doctors and nurse practitioners across multiple condition areas.
NewDoc vs hub.health at a glance
NewDoc and hub.health are both Australian online doctor services that run on different commercial models. hub.health is a multi-condition service spanning general health, women's health, men's health, sleep, and skincare, with a per-product price list per its public site: telehealth consult $49, prescription $35, medical certificate $24.95, sleep consult $49, contraception consult $35. It operates 8 am to 8 pm, 7 days.
NewDoc operates a Medicare-billed bulk-billed consultation that includes the eScript and any same-visit document at no out-of-pocket cost for eligible cardholders.
The table below compares the two on the dimensions that drive what you actually pay and what you get. Comparison data verified as at 25 June 2026.
| Dimension | NewDoc | hub.health |
|---|---|---|
| Pricing model | Bulk-billed Medicare consult | Per-product fee |
| Lowest listed price | $0 (Medicare) | $24.95 (medical certificate) |
| Bulk-billed? | Yes | No |
| Doctor type | FRACGP-qualified GPs only | Australian-based doctors and nurse practitioners |
| Same-day availability | Yes | Yes |
| Mental health care plan | Yes (bulk-billed) | Not publicly listed |
| Referrals | Yes (included in consult) | Not publicly listed (specialist / pathology / imaging referrals not itemised on homepage) |
Comparison data verified as at 25 June 2026. Values reflect each provider's lowest publicly listed pricing or stated feature on their own website. Prices and features change. Check hub.health directly for current information before booking. "Bulk-billed" = no out-of-pocket cost for eligible Medicare cardholders.
When NewDoc fits
NewDoc's bulk-billed model is structurally cheaper for any Medicare-eligible patient, and multi-document or multi-visit scenarios widen the gap. Choose NewDoc if any of the following apply:
- You are eligible for Medicare and want $0 out-of-pocket for the consultation and any documents issued.
- You want a FRACGP-qualified Australian-trained general practitioner specifically, rather than a mixed doctor and nurse-practitioner pool.
- You need ongoing chronic-condition care and want every review consultation, pathology order, and script repeat bulk-billed.
- You want a Mental Health Treatment Plan included in the bulk-billed consultation.
- You want a single visit to cover multiple needs without per-product fees stacking up.
When hub.health might fit
hub.health is a broad multi-condition service and may suit some specific situations:
- You are not Medicare-eligible and want a transparent published per-product price list to compare against.
- You are looking for a specific program area such as sleep, skincare, or women's or men's health that hub.health packages directly.
- You have a single, narrow need and prefer paying one per-product fee rather than engaging a Medicare-billed consultation.
Worked example: a year of repeat scripts
Consider a Medicare-eligible patient who needs eight repeat prescriptions across a year. Comparing on the publicly listed prices as at 25 June 2026:
- NewDoc: $0 for the year, because each consultation is bulk-billed and the eScript is included.
- hub.health: 8 prescriptions at $35 each is $280 for the year on the publicly listed per-product price.
For acute one-off needs the gap is smaller, but for ongoing care the per-product fees accumulate. For eligible Medicare cardholders, NewDoc's consultation and anything issued during it are $0.
Verify both before booking
Pricing and features change. Every claim above was verified against each provider's public website as at 25 June 2026. Before you book, confirm current pricing on NewDoc's pricing page and check hub.health's own site directly. For a wider comparison across all major Australian online doctor services, see our hub comparison.
Last reviewed 25 June 2026. Editorial policy