Can I get a GP Management Plan by telehealth?
Only through the practice you are registered with under MyMedicare, or your usual GP. GP Management Plans were replaced by the GP chronic condition management plan on 1 July 2025, and Medicare requires that plan, its reviews and the allied health referrals to come from that practice. NewDoc is a telehealth service most people use alongside their regular practice, so NewDoc does not prepare plans. If your own practice offers video appointments, the plan consult may happen by video through them.
A NewDoc GP can still help with the condition: bulk billed telehealth consults, $0 if you're Medicare eligible, for medication reviews, scripts, tests and specialist referrals.
What a GP Management Plan was
A GP Management Plan (GPMP) was a written care plan for people with a chronic or terminal condition. Your GP set out the condition, the goals of care, treatments and medications, and the services you needed. Paired with a Team Care Arrangement (TCA), it gave you Medicare rebates for allied health sessions with physiotherapists, dietitians, podiatrists and others.
From 1 July 2025 the two documents were merged into one, the GP chronic condition management plan. If you had a GPMP and TCA pair in place before that date, they keep supporting allied health referrals until 30 June 2027. Our chronic disease management plan page explains the current plan in full.
Why NewDoc does not prepare them
Medicare pins the current plan to one practice. If you are registered with a practice under MyMedicare, the plan, its reviews and the referrals have to come from there. If you are not registered, they have to come from your usual GP: the GP or practice that has provided most of your care over the past 12 months, or is likely to over the next 12.
NewDoc is a telehealth-only service without consulting rooms, so it cannot be your MyMedicare practice, and most people use NewDoc for same-day care alongside a regular practice. NewDoc therefore does not prepare, review or refer under chronic condition management plans. We say that up front so you do not book a consultation that cannot deliver what you came for.
How to get the current plan
Book a longer appointment with the practice you normally attend and say it is about a chronic condition management plan. The GP checks that your condition meets Medicare's test (lasting, or likely to last, 6 months or more), prepares the plan with you if it is clinically appropriate, and writes the allied health referrals. If you are not registered with MyMedicare, you can register with your regular practice through Medicare online or at the front desk.
Some practices offer their own video appointments for existing patients, so the plan consult may happen by video through them. Medicare has no phone item for preparing a plan, so it is video or in person.
What a NewDoc GP can still help with
The condition behind the plan. A NewDoc GP can see you the same day for a bulk billed telehealth consult if you're Medicare eligible: medication reviews and repeat scripts, blood test and imaging referrals, specialist referrals, and advice on what to ask your usual practice for. You can also see any allied health provider privately without a referral; our bulk billed allied health guide covers what sessions cost with and without a plan.
References
- Item 965: attendance to prepare a GP chronic condition management plan, Medicare Benefits Schedule
- GP chronic condition management plan, Services Australia
- Chronic disease GP Management Plans and Team Care Arrangements, Services Australia
- MyMedicare, Australian Department of Health, Disability and Ageing
This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.
Last reviewed 5 September 2026. Editorial policy