April 2026 (published June 2026)
| Clinical category | Share of presentations |
|---|---|
| Respiratory & ENT | 20.1% |
| Mental Health | 12.1% |
| Musculoskeletal & Injury | 8.3% |
| Women's Health | 8.2% |
| Skin & Dermatology | 7.3% |
| Genitourinary | 6.5% |
| Gastrointestinal | 6.3% |
| Prescription renewals | 4.5% |
| Medical certificates | 3.9% |
| Tests & scans | 3.5% |
Respiratory and ENT presentations led the mix heading into the southern winter, consistent with the seasonal pattern general practice expects in autumn.
What this tracker deliberately does not publish
Shares are percentages of the month's classified pre-consultations, derived from de-identified summaries with no clinical records exposed. Absolute consultation volumes, growth rates, and the fine-grained sub-category taxonomy are not published, and category movements are reported without commercial commentary. Editions appear one month or more after the data month. The top ten categories are shown; smaller categories make up the remainder.
Methodology and reuse
Each pre-consultation summary is classified into one of 18 coarse clinical categories using the same conventions as the State of Online GP in Australia report, which also documents the taxonomy's limitations. Categories mix body-system groups with continuing-care types (prescription renewals, certificates) because both reflect real reasons for presenting. Journalists and researchers are welcome to reuse the tracker with attribution and a link.
Cite this tracker: NewDoc (2026). Australian Telehealth Tracker. Available at https://www.newdoc.com.au/research/telehealth-tracker. Updated monthly; figures last reviewed 2026-06-11.
About NewDoc
NewDoc is an Australian bulk-billed telehealth GP service. All consulting doctors are FRACGP-qualified Fellows of the Royal Australian College of General Practitioners. NewDoc consultations are bulk-billed for eligible Medicare cardholders, including prescriptions, medical certificates, and specialist referrals issued during the consult.
Published 2026-06-11. Last reviewed 2026-06-11.