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Get a urologist referral online. Bulk billed

See a GP via telehealth and, if clinically appropriate, receive your urologist referral letter by email. No out-of-pocket costs for eligible Medicare patients.

When you need a urologist referral

A urologist is a specialist doctor who diagnoses and treats conditions of the urinary tract in men and women, and of the male reproductive system. You may need a urologist referral for prostate concerns such as an elevated PSA result or urinary symptoms like a weak stream and waking often at night to urinate, for recurrent urinary tract infections, kidney stones, blood in the urine, testicular lumps or pain, or male fertility concerns. Blood in the urine deserves particular respect: even a single painless episode needs prompt investigation.

With NewDoc, you can get a urologist referral online through a bulk billed GP telehealth consultation. The GP assesses your symptoms and history and, where clinically appropriate, emails you a referral letter for the urologist of your choice.

Telehealth GP assessment for urinary and prostate health

During your telehealth consultation, the GP will take a detailed history: how long your symptoms have been present, your urinary patterns, previous episodes of infection or stones, any family history of prostate or kidney disease, and the medications you take. If you have had recurrent urinary tract infections, the GP will also review what treatments have been tried and whether the pattern suggests an underlying cause worth investigating.

For prostate concerns, the GP follows current Australian shared decision-making guidance on PSA testing: rather than ordering it automatically, they discuss the pros and cons with you first, because PSA can be raised for reasons other than cancer. If testing is right for you, the blood test referral can be issued in the same consultation, along with urine tests or imaging where needed, so results are ready before your urology appointment.

What a urologist referral covers

A standard GP referral to a urologist covers a single course of treatment for a new condition and lasts 12 months under Medicare rules, measured from your first visit to the urologist rather than the day the letter is written. Where a condition needs ongoing specialist care, the GP can write a longer or indefinite referral where clinically appropriate. Our referral FAQ covers validity, renewals and expiry in depth.

The referral letter summarises your symptoms, relevant history, medications and any results, which helps the urologist triage how quickly you should be seen. If a kidney stone or infection is keeping you off work, the GP can also issue a medical certificate during the same consultation.

What to expect at the urologist

At your first appointment, the urologist reviews the referral letter, takes a focused history and examines you as needed. Depending on the concern, they may arrange urine tests, blood tests, ultrasound of the kidneys, bladder or testes, a CT scan for suspected stones, urinary flow studies, or a cystoscopy, a procedure that uses a small camera to inspect the bladder.

Management depends on the diagnosis and may involve monitoring, medication prescribed by the specialist, or a procedure such as stone removal. For men with erectile difficulties alongside urinary symptoms, urologists also manage erectile dysfunction where initial GP care has not resolved it. The urologist reports back to your referring GP so ongoing care stays coordinated.

Red flags: when urgent care beats a referral

Sudden, severe pain in a testicle is treated as testicular torsion until proven otherwise. It is a surgical emergency measured in hours: go straight to an emergency department rather than booking any appointment, and call 000 if you cannot travel safely. You can check public ED wait times on the way, but do not let a queue delay you.

Other symptoms that need urgent same-day review rather than a routine referral include fever and chills with back or flank pain, which can signal an infected kidney or an obstructing stone, being unable to pass urine at all, and heavy visible bleeding or clots in the urine. Painless visible blood in the urine that settles still needs prompt GP review and investigation, just not necessarily an emergency department.

Medicare and costs

The GP telehealth consultation to obtain your urologist referral is bulk billed for eligible Medicare patients, with no out-of-pocket cost. Any pathology or imaging referrals issued during the same consultation are included at no extra charge.

With a valid GP referral, Medicare provides a rebate for urologist consultations and many urological investigations. The exact out-of-pocket cost depends on whether the urologist bulk bills or charges a gap, so it is worth asking when you book. Without a referral there is no Medicare rebate on the specialist fee. A standard referral lasts 12 months from your first specialist visit; see the referral FAQ for renewals and expiry.

Reviewed by Dr. Jason Yu FRACGP

Last reviewed 2 August 2026. Editorial policy

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Frequently asked questions

Can I get a urologist referral via telehealth?

Yes. A GP can assess urinary, prostate, kidney and testicular concerns via telehealth and issue a urologist referral if clinically appropriate. The GP will discuss your symptoms, medical history and any previous investigations. If urine tests, blood tests or imaging would help the urologist, the GP can provide those referrals during the same consultation, so results are ready for your specialist appointment.

When should I see a urologist?

Sudden, severe testicular pain is an emergency: go to an emergency department immediately, as testicular torsion must be treated within hours. For non-emergency concerns, a urologist may be appropriate for prostate symptoms such as a weak stream or waking often at night to urinate, an elevated PSA result, recurrent urinary tract infections, kidney stones, blood in the urine, testicular lumps or swelling, and male fertility concerns. Your GP will assess whether specialist review is the right next step.

Do I need a GP referral to see a urologist?

You can see a urologist privately without a referral, but you will not receive a Medicare rebate on the consultation fee, and many urologists prefer referred patients because the referral letter carries your clinical history. With a valid GP referral, Medicare covers part of the fee. A standard referral lasts 12 months, measured from your first visit to the urologist.

Should I have a PSA test?

PSA testing is a shared decision between you and your GP. Australian guidance recommends discussing the benefits and downsides of PSA testing before deciding, because results can be raised for reasons other than cancer and testing is not routinely recommended for every man. If you choose to proceed after that discussion, the GP can issue the pathology referral during the same telehealth consultation.

What tests might the urologist order?

Depending on your symptoms, a urologist may arrange urine tests, blood tests including kidney function or PSA, ultrasound of the kidneys, bladder or testes, a CT scan for suspected stones, urinary flow studies, or a cystoscopy, which uses a small camera to examine the bladder. Many of these investigations attract a Medicare rebate with a valid referral.

Is the GP consultation for a urologist referral bulk billed?

Yes, for eligible Medicare patients. The GP telehealth consultation is bulk billed to Medicare at no out-of-pocket cost. The referral letter, along with any pathology or imaging referrals issued during the same consultation, is included at no extra charge.

What should I do about blood in my urine?

Always have it checked promptly, even if it is painless and happens only once. Visible blood in the urine can have simple causes such as infection, but it can also be the first sign of something more serious, so it needs timely investigation rather than a wait-and-see approach. If bleeding is heavy, you cannot pass urine, or you feel faint, seek emergency care straight away.

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