When Australia calls in sick

The Monday sickie is a myth, at least in telehealth data. Across eight winter weeks of NewDoc consultations, Tuesday was the biggest day for seeing an online GP at 17.7% of the week's consults, while Monday, at 14.3%, ran below Thursday and Friday. Most care was booked and delivered the same day: 68.6% of consults took place on the day they were booked, with a median of about six hours from booking to the scheduled appointment.

By Dr Tom Lee, CEO and Co-Founder. Clinical fact-check: Dr Jason Yu, FRACGP. Data window 1 June to 26 July 2026.

Tuesday is Australia's big GP day, not Monday

The folklore says Australians engineer long weekends and that Monday is sickie day. Our winter data says otherwise. Tuesday carries 17.7% of the week's attended consultations, about 24% more than Monday's 14.3%, and Monday is one of the quieter weekdays overall. Two other patterns undercut the sickie story: Monday consults are no more pre-planned than any other day (69.0% of them are booked on the Monday itself, in line with the 68.6% all-week average), and fewer than one in five Monday consults were booked the Sunday before.

Share of attended consultations by day of week, 1 Jun to 26 Jul 2026

  • Monday14.3%
  • Tuesday17.7%
  • Wednesday14.5%
  • Thursday16.3%
  • Friday14.9%
  • Saturday11.8%
  • Sunday10.4%

Percentages of all attended consultations across eight complete weeks, Sydney time.

Sick care is same-day care

When Australians decide to see a GP about being unwell, they mostly mean today. 68.6% of attended consultations took place on the same calendar day they were booked. The median gap from booking to the scheduled appointment was about six hours, a quarter of consults were scheduled within three hours of booking, and nine in ten within 24 hours. Booking activity peaks between 8am and 10am, which fits the shape of illness: people wake up unwell, then act.

Weekends are a meaningful part of the picture: Saturday and Sunday together carry 22.2% of the week's consultations, hours when most physical practices are closed.

Winter changed what Australians see a GP for

Between April and the June-July winter window, the share of consultations where the patient sought clinical care for a health problem rose from 59.7% to 67.4%. Cold, flu and COVID-like illness rose from 9.4% of all presentations in April to 13.5% in winter, consistent with the national seasonal pattern for respiratory illness described by Healthdirect.

Most medical certificates are issued in the course of treating genuine illness, not as the point of the visit: a certificate was part of 22.4% of consultations, but it was the sole reason for booking in only 4.2% of presentations. The typical winter consult is a person who is actually unwell and needs both assessment and the paperwork that follows from it.

A new arrival channel: AI assistants

A small but fast-growing share of patients now reach NewDoc from an AI assistant: about 2% of booked consultations arrived via a ChatGPT referral, measured by the booking attribution pipeline over its own six-week window to late July (a different window and denominator from the eight-week timing analysis above). It is early, but it is the first winter in which "ask an AI, then see a GP the same day" is a measurable pathway into Australian primary care.

Methodology and privacy

Timing figures are computed from 18,629 attended NewDoc consultations scheduled for Sydney calendar days 1 June to 26 July 2026 (eight complete weeks), using de-identified booking and scheduling timestamps only; intervals run from booking to the scheduled appointment time of consultations that went ahead. Presentation-mix figures compare April and winter windows classified in the same 2026-07 run with the same method and care-seeking definition, consistent with the purpose-first convention documented in the NewDoc Telehealth Tracker and the State of Online GP report, which also document the taxonomy's limitations. All published figures are aggregates (shares, medians, percentiles); no cell below n=10 is reported, no clinical records were accessed for this analysis, and no personally identifiable information appears in any output. Nothing on this page encourages taking leave; it describes, at population level, when and why Australians already seek care. Journalists and researchers are welcome to reuse these figures with attribution and a link.

Cite this report: NewDoc Research (2026). When Australia Calls In Sick: Winter 2026 Data Report. Available at https://www.newdoc.com.au/research/when-australia-calls-in-sick. Figures last reviewed 2026-07-31.

References

This content is informational and does not replace individual medical advice. For personal assessment, book a consultation with your GP. In emergencies, call 000.

About NewDoc

NewDoc is an Australian telehealth general practice. Consultations are bulk billed with $0 out-of-pocket for eligible Medicare cardholders, including the prescriptions, medical certificates, and referrals issued during the consult. NewDoc is pure telehealth: video and phone only, Australia-wide, with no physical clinics. Media enquiries: tom@newdoc.com.au.

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